Core Services Data Operations - Lead Engineer at Fair Isaac in Bangalore

Job description

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity FICO ensures that all data entering and leaving its network is transferred in a secure, reliable manner using market-leading commercial off the shelf software. The Data Operations Lead Engineer role provides you with the opportunity to work with best-in-breed solution architecture for moving data from source to destination. You will partner with members of analytics, software development and delivery teams as part of strategically important, highly visible initiatives. What You’ll Contribute Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology Works directly with internal and external customers via email, phone, instant message where appropriate, gathering requirements and providing solutions Works directly with vendors to resolve software configuration issues Proactively monitors and reports performance and utilization of our team's servers and software Troubleshoots software and/or hardware issues/failures Actively manages problem tickets and tasks Assists with developing tactical strategies, processes and procedures related to systems/application administration Collaborates with other lines of business on new initiatives Writes / modifies scripts and artificial intelligence prompts used to automate routine functions What We’re Seeking Experience configuring, managing and troubleshooting Windows and Linux operating systems, networks, firewalls, databases, SSH public/private key authentication and PGP public/private key encryption/decryption Experience configuring, managing and troubleshooting networks and firewalls Experience writing and debugging Windows batch and Linux bash scripts; python, java and javascript experience is a plus Experience engineering prompts for AI large language models; automating processing using agentic AI;, reviewing output produced by the AI LLM or agent and ensuring the AI agent’s actions meet the intended goal Experience with public clouds such as Amazon AWS, Microsoft Azure Experience with RESTful and SOAP APIs, json and xml Ability to manage tasks independently and work with multiple priorities, sometimes under limited time constraints Effective interpersonal skills and ability to maintain positive working relationship with others Our Offer to You An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: • Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders. • Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems. • Lending — 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications p