Content and Communications Strategist at UC San Francisco in San Francisco, CA

Job description

The Content and Communications Strategist independently oversees a comprehensive communications program for a unit or school with moderately complex communications requirements. The communications program usually includes written, visual, digital and electronic communications. Works with management to develop and execute organizational communication and market branding strategy. Designs and implements information campaigns. They support the day-to-day operations and production needs of the Department of Surgery Office of Communications. They assist with drafting, preparing, organizing, and distributing communications materials across digital, print, social media, web, and multimedia platforms in support of departmental priorities and initiatives. Under the guidance of the Director of Communications, the strategist coordinates communications workflows, supports content development and publication, assists with event communications coverage, maintains communications archives and systems, and helps manage routine departmental communications requests. They work collaboratively with faculty, trainees, administrators, and departmental staff to gather information, coordinate materials, and support communications-related projects. The role requires strong writing, organizational, and project coordination skills, attention to detail, professionalism, and the ability to manage multiple assignments in a fast-paced academic medical environment. They're expected to exercise sound judgment in managing routine communications tasks while referring sensitive, reputational, media-related, or strategic communications matters to the Director of Communications. Department Overview The UCSF Department of Surgery is one of the nation’s leading academic surgery departments, providing advanced surgical care, education, and research across 11 divisions and 12 clinical specialties through UCSF Health, Zuckerberg San Francisco General Hospital and Trauma Center, the San Francisco VA Health Care System, UCSF Benioff Children’s Hospitals, and regional partner sites throughout the Bay Area. The Department supports the work of approximately 155 faculty members, 287 staff, academic staff, and postdoctoral scholars, as well as 148 residents, fellows, and trainees across its educational programs. Through nationally recognized clinical programs, multidisciplinary research initiatives, and comprehensive surgical training, the Department of Surgery is committed to advancing innovation, improving patient outcomes, and shaping the future of surgical care through excellence in academic medicine. Key Responsibilities List key functions and the estimated percentage of time spent performing each of the responsibilities. Indicate which responsibilities are considered "Essential" to the successful performance of the job as defined by the EEOC: “Essential functions are the basic job duties that an employee must be able to perform. You should carefully examine each job to determine which functions or tasks are essential to performance.” % of time Essential Function (Yes/No ) Key Responsibilities (To be completed by Supervisor) 35 Yes Works with DoS leadership and key stakeholders to create, develop, and implement long- and short-term strategic communications plans and / or projects. Content Development + Editorial Support Drafts and prepares departmental communications materials including announcements, newsletters, event coverage, presentations, web copy, and faculty-related content. Provide proofreading, formatting, editing, and preparing materials for publication and distribution. Coordinates editorial timelines, content submissions, and approvals for communications projects. Ensures communications materials align with departmental formatting, messaging, and brand standards. Determines appropriate formatting, scheduling, and distribution methods for routine communications materials. Work in resolving workflow or scheduling conflicts related to communications production t