Consumer Science Product Intelligence - Senior Scientist at Haleon in Haryana

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. JOB PURPOSE The Consumer Science and Product Intelligence (CSPI) Wellness India Senior Scientist role is a strategic and operational role that ensures we put the Consumer First, Always in everything we do. The role leads consumer science and product intelligence for the Wellness portfolio in India, partnering across R&D, Category, Innovation and Commercial teams to develop, deliver and review innovations and in-market products so they win with consumers at the point of purchase and throughout the usage experience, delivering meaningful and noticeable superiority. Critical elements of the role are: Provide insights and evidence that enable consumer-led Wellness innovations that deliver meaningful and noticeable superiority. Champion the “Consumer First, Always” approach for Wellness India from early insight and prototype development through claims support, launch and post-launch review. Lead consumer and product intelligence for Wellness India to guide product, portfolio, claims, communication and renovation decisions. Build a clear understanding of the India Wellness landscape, including competitors, product performance, consumer reviews, complaints, claims evidence and emerging format trends. Translate global category strategies into locally relevant India execution, while using local insights to influence global innovation decisions. Bring actionable local consumer and product insights to Category teams and wider R&D, partnering with CBIA where appropriate. Drive faster, better innovation using ideal product models and evidence-based product narratives through the stage-gate process. Ensure consumer testing in India is compliant, fit for purpose and aligned with agreed work processes. Partner with Category, Innovation, Commercial, R&D and Medical & Scientific Affairs to focus CSPI resources on high-impact opportunities and develop consumer-relevant claims, demos, visualisations and communications. Use evidence to support prioritisation and deploy Wellness India CSPI resources where they can most improve consumer choice, usage and repeat purchase. KEY RESPONSIBILITIES This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: E2E Consumer Science for Wellness India Select and apply fit-for-purpose consumer science, product research and sensory methods according to each project’s decision, risk and value. Deliver consumer and product evidence to identify superiority, guide product design, support claims, and create compelling product stories and visualisations versus competition Develop and apply leading-edge testing methods, including AI- and digitally enabled tools, to improve decision speed and deliver noticeable, meaningful product superiority. Lead end-to-end consumer evidence delivery from early need definition and prototype learning through formulation lock, launch and post-launch optimisation. Validate non-clinical claims with consumers using robust qualitative and quantitative research. Conduct post-launch reviews, monitor complaints and use insights to improve In