Component Repair Manager at United Airlines in San Francisco, CA

Job description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities Responsible for managing repairs orders for aircraft components in support of mainline aircraft maintenance Continuously monitors supplier performance with respect to contractual metrics, including turn-time, quality, and cost Manages repair order release, repair activity, and invoice processing Serves as the primary vendor-facing contact with repair agencies Ensures that component repairs are performed in accordance with appropriate work scope, and all supporting documentation is prepared in accordance with UAL and FAA requirements Serves as subject-matter expert to support warranty and remedy claims, project planning, and repair bid process Maintains current knowledge on regulatory, policy, and industry issues that may impact supplier systems and operations. Perform computer transactions to release and manage repair orders at third-party facilities Perform computer transactions to monitor spare parts ownership and review repair orders and invoices Ensure adherence to contractual pricing through price quote and work scope management Enforce repair supplier performance guarantees, turn times, and quality requirements Find repair sources and set up as required Support warranty and remedy claim for repair orders Coordinate scrap transactions and activities Coordinate component reliability review and corrective action strategies What’s needed to succeed (Minimum Qualifications): High school diploma or GED Three years supplier management, operational management, or technical- or quality-control experience Aircraft maintenance practices and regulatory requirements Basic MS Office, e.g. Excel Organizational skills Basic data analysis and spreadsheet skills Strong communications skills (written and verbal) Must be legally authorized to work in the United States for any employer without sponsorship Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Aviation-related bachelors or masters degree Aviation supplier management or production control experience Practical experience managing aircraft component repairs Advanced MS Office, e.g. VBA Business Relationship Management SCEPTRE SQL Advanced analytic skills, e.g. statistical analysis, ROI calculation Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them for research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to company policies related to responsible AI use, data privacy, and security