Compliance Analyst, Commercial Risk-Middle Market at The Baldwin Group in Tampa, FL

Job description

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Compliance Analyst is responsible for ensuring that client insurance requirements are met and maintained across assigned accounts. The role reviews Certificates of Insurance and coverage documentation against established compliance criteria and client requirements, manages renewal tracking and certificate follow-up, and coordinates with insurance agents, management companies, and other external partners to obtain and correct documentation. Operating in a fast-paced, high-volume environment, the Compliance Analyst reviews and interprets insurance policies against required standards, documents deficiencies, escalates complex or non-standard issues to senior compliance colleagues, and prepares monitoring reports for internal and client review. The role protects the interests of the firm and its clients by working accurately within established procedures and maintaining audit-ready documentation. Primary Responsibilities: Coverage Review & Compliance Monitoring Review project and account insurance coverage against the requirements outlined in client agreements, using established compliance criteria and checklists. Validate that coverages listed on Certificates of Insurance meet required standards, limits, and specifications, and identify and document any deficiencies or non-compliance. Review and interpret insurance policies and property master lists against required standards, escalating complex or non-standard coverage questions to senior compliance colleagues or leadership. Compile requests for waivers of insurance requirements and route them, with supporting documentation, to the appropriate leader or account team for approval under established guidelines. Renewal Tracking & Certificate Management Proactively manage insurance renewals by running monthly expiration reports approximately 30 days prior to renewal dates. Monitor outstanding renewal documents and conduct timely follow-ups: 10 days prior to the due date for pending certificates, 5 days after the due date, and every two days thereafter by email and/or phone until receipt. Generate and distribute renewal request letters to insurance agents and management companies through the client servicing system, email, or fax. Upload and maintain current Certificates of Insurance for compliant policies within the client’s document management system. Partner Coordination & Escalation: Collaborate with insurance agents and management companies to obtain corrected documentation and resolve routine non-compliant coverage issues. Serve as a point of contact for standard coverage-compliance questions from clients and external partners, escalating complex or unresolved matters as needed. Reporting & Documentation: Prepare and submit monthly reports summarizing monitoring activities, including outstanding certificates and properties that are not in compliance with insurance requirements. Maintain accurate, audit-ready records of compliance status, partner communications, and resolution actions. Required Knowledge & Experience: Working knowledge of commercial and personal insurance coverage types, policy structures, and Certificate of Insurance requirements. Ability to read and interpret insurance policies, endorsements, and property master lists against established standards