Community Relations Senior Manager at The Kraft Group in Foxborough, MA

Job description

SUMMARY : The Community Relations Senior Manager manages a portfolio of the New England Patriots community engagement, philanthropic, fundraising, and volunteer programs aligned with the Foundation’s priority focus areas of Military/Veterans, Health/Well-being, and Hunger/Homelessness. The role is accountable for the planning, execution, evaluation, and continuous improvement of assigned programs to deliver measurable community impact and support established Community Relations priorities. The Senior Manager leads major fundraising and community initiatives, evaluates program and partnership effectiveness, manages assigned resources and stakeholder relationships, and collaborates with internal and external stakeholders to achieve program objectives. DUTIES AND RESPONSIBILITIES Manage the Community Relations and New England Patriots Foundation programs in alignment with the established department strategy and the Foundation’s priority focus areas of Military/Veterans, Health/Well-being, and Hunger/Homelessness, ensuring program objectives, organizational standards, and intended outcomes are achieved. Evaluate existing community programs, partnerships, and initiatives using participation, financial, stakeholder, and impact data to identify and recommend opportunities for program growth, innovation, operational efficiency, and increased community impact. Lead the planning and execution of assigned fundraising programs, including Patriots Premiere and Fantasy Camp, managing stakeholder coordination, program requirements, and financial objectives to support Foundation fundraising goals. Manage community engagement and volunteer programs, including Cornerstone Partnerships, Community Captains, and Community MVP, ensuring effective execution, stakeholder engagement, and alignment with established Community Relations priorities. Oversee the execution and deliverables of donation programs, including collection drives, NFL Auctions, and Patriots license plates, monitoring program performance and recommending opportunities to increase participation, effectiveness, and financial contribution to the Foundation. Manage relationships with nonprofit organizations, corporate partners, community organizations, and other external stakeholders associated with assigned programs, ensuring partnership commitments, communications, and program objectives are effectively delivered. Develop and maintain impact reporting for assigned programs and partnerships, tracking established performance measures and communicating program outcomes, financial results, and community impact to department leadership and relevant stakeholders. Partner with communications, digital media, marketing, partnership sales, event presentation, football operations, and other internal teams to coordinate program execution and provide content, program information, and impact results that support storytelling around the Foundation’s mission and community initiatives. Manage and develop assigned Community Relations staff, establishing performance expectations, allocating work, providing coaching and feedback, supporting employee development, and ensuring successful delivery of program objectives. Manage assigned program budgets and resources within approved parameters, monitoring expenditures and identifying resource needs to support program objectives and responsible stewardship of Foundation resources. Special projects and assignments as business dictates. Responsible for the maintenance, creation and control of all personally identifiable information or any other information protected by any Confidentiality or Privacy Standards or Company Policies that you have access or knowledge of, including but not limited to any state or federal regulations including HIPAA. SUPERVISORY RESPONSIBILITIES Community Affairs Coordinator Community Relations Coordinator(s) Community Relations Intern(s) SKILLS AND QUALIFICATIONS Bachelor’s degree in Community Engagement, Publi