Communications Specialist (Hourly) at Austin Community College District in Highland Campus

Job description

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date. Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. – AR 4.0300.01 If you are a current Austin Community College employee, please click this link to apply through your Workday account . Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area. As a community college committed to our mission, we seek to recruit and retain a workforce that: Values intellectual curiosity and innovative teaching Is attracted by the college's mission to promote equitable access to educational opportunities Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities. Focused on student academic achievement and postgraduate outcomes Welcomes difference and models respectful interaction with others Engages with the community both within and outside of ACC Job Posting Title: Communications Specialist (Hourly) Department-Specific Recruitment Details: Job Description Summary: ACC Student: To provide specialized services and support to the departmental office or program. Job Description: The social media specialist will support the college's Office of College Relations & Marketing to create and distribute engaging content in various formats across multiple social media channels to enhance the college's image and brand and engage with our multicultural audiences to drive digital follower expansion. Description of Duties and Tasks Works with the Office of College Relations & Marketing to support the district’s social media presence. Attends campus activities and events to capture live social media content and optimize promotional opportunities for the college. Engages and builds ACC’s presence amongst the ACC and community-at-large by driving brand awareness and growing ACC’s reach to its multicultural audiences. Assists in supporting the ACC District social media content calendar for all major platforms, curating content to each channel, following best practice guidelines. Supports live events and conversations on social media platforms to facilitate engaging, two-way conversations. Assists in creating original and engaging social media content that fits ACC’s mission and values. Tracks emerging trends, communities, and platforms and recommends engagement where relevant for the department and college. Supports office activities and events in ways that can increase ACC awareness and user engagement (tabling, account takeovers, giveaway campaigns, contests, etc). Knowledge Knowledge of major social media platforms, including but not limited to — X (Twitter), Facebook, Instagram, Reddit, and LinkedIn. Familiarity and working knowledge of social media efficiency tools. Demonstrate effective customer service and communication techniques. Demonstrate proficiency in using current social media platforms, scheduling tools, graphic design applications, standard word processing, databases, and virtual platforms (such as Google Meet and Zoom). Maintain an adaptive & cooperative work schedule. Represent the college with professionalism and diplomacy. Skills Maintaining confidentiality of work-related information and materials. Establishing and maintaining effective working relationships. Maintaining an established work