Communications Specialist at East Texas A&M University in Commerce, TX

Job description

Job Title Communications Specialist Agency East Texas A&M University Department Dean Grad Studies & Research Proposed Minimum Salary Commensurate Job Location Commerce, Texas Job Type Staff Job Description INSTRUCTIONS TO APPLICANT: During the application process the “My Experience ” page has a section provided “ Attachments (Resume/CV, References, Cover letter, etc.) ” to upload required documents. Use the Upload button to add each document. You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Please provide the following documents: Cover Letter Resume/CV Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered). Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer). If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator. Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at HR.Hiring@etamu.edu . A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Please be advised that Texas A&M University will NOT pay this fee. Therefore, if you need immigration sponsorship for your employment, we recommend that you consult with your private immigration counsel at your own expense to ascertain whether your current immigration status would make a potential offer of employment from Texas A&M University subject to this fee. In addition, on January 27, 2026, Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate. SUMMARY: The Communications Specialist, under general supervision, serves as a primary communications and administrative resource for the Graduate School. The position independently interprets and communicates graduate admissions requirements, policies, and procedures; evaluates international academic credentials; coordinates communications with students, faculty, and staff; and maintains Graduate School informational resources. The position exercises independent judgment in resolving routine and moderately complex issues and provides guidance to student employees and graduate assistants. DUTIES & RESPONSIBILITIES: Serves as a primary communications resource for the Graduate School, independently responding to inquiries from prospective students, current students, faculty, and staff and determining when issues require escalation or specialized review. Coordinates the receipt, distribution, and routing of departmental correspondence, admissions materials, and official documents, ensuring timely processing and compliance with Graduate School procedures. Coordinates front office operations by monitoring supply inventories and equipment needs, identifying operational requirements, and facilitating procurement, maintenance, and service requests to support departmental activities. Reviews and maintains Graduate School communications, webpages, electronic forms, and informational materials to ensure compliance with university policies, accuracy of information, and effective communication with stakeholders. Assists with Graduate School projects, events, and special initiatives that support departmental operations and student engagement. Develops and maintains cross-functional expertise in