Commercial Lines Service Specialist at HUB International in West Fargo, ND

Job description

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here. **This is a fully onsite role, requiring five days per week in the office.** As a Commercial Lines Service Specialist, you will provide professional, courteous service to our clients and internal team. Provides support in obtaining, maintaining, expanding, and servicing commercial accounts. Your job responsibilities as a Commercial Lines Service Specialist: Respond promptly and professionally to the service needs of our clients Work closely with the team in providing exceptional service Assist team in following HUB process/procedures related to binders, certificates, endorsements, policy check and other related items while verifying accuracy Knowledge of carrier online systems for obtaining quotes, loss runs, billing information, policy documents, etc. Assist with premium bearing transactions, audits and premium reconciliation Maintain accurate, up-to-date client information in agency management system Adhere to all HUB Broker Standards, processes, procedures and state regulations Work closely with management on special projects and act as a back-up to team members as needed Other duties as assigned Qualifications: Associate’s degree or equivalent from two-year college or technical school preferred Previous experience working with property and casualty account administration preferred Experience with Epic or other insurance related software preferred Ability to acquire and maintain approved accredited program designation preferred An equivalent combination of education and/or relevant work experience may be substituted in lieu of minimum qualifications State property and casualty insurance license, or ability to obtain, required Knowledge of insurance agency operations Excellent verbal and written communication skills Team player with a great attitude, self-motivation and the ability to work in a fast-paced environment Strong communication, interpersonal, multi-tasking, and organizational skills Must be thorough, detail-oriented and is responsible for working with confidential information Ability to accommodate immediate requests, perform under short deadlines and coordinate multiple jobs We are the perfect fit if you: Are seeking a progressive work environment at a rapidly growing organization Have an entrepreneurial spirit and are challenged by the opportunity to grow the business Are focused on learning and development to enhance your industry knowledge and expertise Are a self-starter willing to invest time and energy to learn the technical aspects of our business Believe in integrity and building success by developing relationships with others The expected salary range for this position is $21.00 to $23.00 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, pai