Commercial Account Executive, Japan at Qualtrics

Job description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Commercial Account Executive Why We Have This Role Our Commercial Account Executive role is all about helping mid-sized companies close experience gaps. We offer a SaaS platform with ready-to-go experience management (XM) solutions that are perfect for Mid-Market businesses. Our team works closely with clients to use these tools effectively, improving their customer and employee experiences. In this role, you'll be key to guiding these companies in making the most out of our platform to achieve their goals and stand out in their industries. How You’ll Find Success Proactive Approach: Take initiative by fully understanding goals and context, then work creatively and independently to achieve them. Effective Communication: Build strong relationships and trust within the team through clear and influential communication. Proven Success Track Record: Demonstrate a history of consistently exceeding sales targets and quotas. Client Acquisition Skills: Successfully identify and secure new clients, driving growth and expanding the customer base. Negotiation Expertise: Leverage strong negotiation skills to close deals and create value for both clients and the company. Complex Sales Proficiency: Navigate and sell our Qualtrics Experience Management platform to large, strategic accounts, understanding and addressing their unique needs. How You’ll Grow Structured promotion process/auto promotion process; Career Action Planning with Manager; Qmobility - Internal Mobility Program; Things You’ll Do Your focus will be on acquiring new business and selling the Qualtrics platform to Corporate and Mid-Market accounts, engaging with stakeholders from champions up to C-level executives. You will consult with prospects and clients on their strategic business goals and develop account plans for a set list of target accounts, including power maps, demand generation, and closing strategies. You will establish, manage, and nurture relationships between Qualtrics and senior executives at both client and prospect companies. Internally, you'll strategize with customer success, solutions consultants, partners, and others on creating demand in accounts and driving senior engagement. Maintaining a real-time understanding of Qualtrics' solutions and the competitive landscape will be crucial for crafting win-based proposals and pricing strategies. Collaboration is key: you'll leverage support from your Sales team, sales operations, legal, customer success, finance, and other departments to best serve your customers. What We’re Looking For On Your CV Technology/Software sales experience required. 5 to 7 years of experience in Mid Market Sales; Strong track record in achieving and exceeding sales quotas. Experience in building a qualified pipeline and identifying new opportunities. Ability to be curious and ask questions to clients to determine opportunities for impact. You engage with clients at all points of the sales