CLM Data & Quality Manager at Adecco Group in Bengaluru

Job description

About the role As a strategic business partner The Adecco Group’s (TAG) global Legal & Compliance department supports the business with a customer-centred and solution-oriented mindset, appropriately and efficiently managing legal & compliance risks. The Global Legal Operations team thereby bundles Group Legal’s operational & innovation activities with the aim to continuously optimize Group Legal’s Target Operating Model & service delivery around the key drivers and challenges of the business. As part of the corporate digital strategy Group Legal and Group IT & Digital are in the process of implementing a global Contract Lifecycle Management (CLM) system as single source of truth for contracting. The role ‘CLM Data & Quality Manager’ reports to the CLM Global Process Owner and is responsible for the administration and configuration of legal and business content in the CLM system. The role is accountable for the integrity, usability, and strategic value of data and content within the CLM platform. The role serves as a key steward of contract data, metadata, and system configuration, ensuring that the CLM platform delivers accurate insights, operational efficiency, and a high-quality user experience across the organisation. What you’ll be doing CLM Content & Configuration Management Translates contract-related content (e.g., templates, clauses, negotiation playbooks, approval matrices) provided by Legal and business stakeholders into scalable, dynamic components within the Icertis CLM platform. Designs, configures, and maintains CLM rules, workflows, contract types, clause logic, and metadata models in close collaboration with Legal, Procurement, Compliance, IT, and other TAG stakeholders. Ensures that contract content and configurations are standardized, reusable, and aligned with enterprise policies and regulatory requirements. Data Quality, Governance & Stewardship Owns the accuracy, integrity, consistency, and completeness of contract data across the CLM system. Defines and enforces data quality standards, metadata taxonomies, and attribute governance frameworks. Establishes data quality KPIs, monitoring routines, and remediation processes to proactively identify and resolve data issues. Oversees contract data lifecycle management, including versioning, archiving, and audit-readiness. Analytics, Insights & Value Realization Develops and delivers analytics and reporting on CLM content, contract data, and system usage to support decision-making and risk management. Partners with BI and analytics teams to integrate CLM data into enterprise reporting tools and dashboards. Leverages CLM AI capabilities and other analytics tools to enhance contract insights, risk identification, and operational performance. Continuous Improvement & User Experience Continuously monitors CLM usage, performance, and user feedback to identify opportunities for process optimization and improved usability. Drives a culture of continuous improvement (Kaizen) by refining configurations, simplifying user interactions, and increasing adoption and value realization. Acts as a subject matter expert and trusted advisor for CLM best practices, data quality, and platform capabilities. About you Higher degree in computer science, business engineering, legal operations or other related field. CLM Administrator (ideally: Icertis) certification or higher. At least 3 years practical domain experience. Relevant experience acting as power user or administrator in complex, industry-grade CLM systems, ideally the Icertis platform. Relevant experience with AI and BI tools. Extensive experience with technical implementation of dynamic templates and clause libraries across languages and jurisdictions is especially beneficial. Fluent in English (written and spoken). German, French and any additional language is considered as a plus. Exceptional technical skills combined with the ability to engage effectively with multi-faceted work elements, producing high-quality outputs wi