Clinical Systems and Operations Coordinator at Virginia Polytechnic Institute and State University in Blacksburg, VA

Job description

Job Description We’re currently searching for a Clinical Systems and Operations Coordinator to join our Schiffert Health Center team in Blacksburg, VA, to support the Health and Wellness programs of Student Affairs. So, if you are interested in providing support for clinical systems, this could be the job for you! HERE'S WHAT YOU NEED TO KNOW ABOUT THE ROLE: 1) You’ll be joining the Schiffert Health Center team; a department centered on the health and well-being of our student population by caring for them in their times of illness or injuries. 2) You’ll be reporting to the Assistant Director of Clinical Systems and Administrative Operations in a regular twelve-month, 100% administrative professional appointment. 3) You’ll provide day-to-day operational support fo clinical information systems, workflow coordination, project implementation, data reporting and analytics, student experiential programs, organizational communications, and strategic initiatives across Schiffert Health Center and Thomas E. Cook Counseling Center. 4) You'll play a key role in collecting, analyzing, and reporting operational and clinical data to support compliance, performance monitoring, decision-making, and continuous improvement initiatives. 5) You'll serve as the primary operational resource for Electronic Medical Record (EMR) systems, clinical application support, data collection, report development, dashboard maintenance, and data quality monitoring, workflow documentation, immunization compliance communication, student program coordination, website content management, project implementation, and end-user support. 6) You'll collaborate with Health Information Management, clinical and administrative departments, academic partners, Information Technology, and software vendors to ensure effective system operations, timely communication, successful program administration, and implementation of operational initiatives. 7) You’ll have the chance to grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division. 8) You’ll be offered a base compensation package between $55,000 - $65,000, along with a comprehensive benefits package which includes health insurance, paid leave, retirement, tuition assistance, VT discounts, and so much more! HERE'S WHAT YOU NEED TO KNOW ABOUT THE UNIVERSITY: 1) THE UNIVERSITY: Virginia Tech as an employer is committed to developing well-rounded employees who are active members of the university community as well as the community at-large. From comprehensive insurance plans to tuition assistance, Virginia Tech offers employees a variety of benefits and perks to help team members build a fuller and more balanced life. 2) THE DIVISION: For our students and ourselves, the Division of Student Affairs believes that changing the world requires courageous leadership and commitment to curiosity, integrity, civility, and service to others. Our culture is defined by a commitment to our Aspirations for Student Learning. 3) THE TEAM: Schiffert Health Center’s mission is to ensure the delivery of high-quality, accessible, cost-effective, and culturally competent medical care and health promotion for Virginia Tech students. Required Qualifications • Bachelor's degree in Business Administration, Healthcare Administration, Information Systems, Public Health, or a related field, or equivalent combination of education and experience. • Experience supporting business systems, clinical information systems, or Electronic Medical Record (EMR) systems. • Experience coordinating projects or operational initiatives. • Experience analyzing data and preparing reports or dashboards. • Strong organizational, analytical, and problem-solving skills. • Excellent written and verbal communication skills. • Demonstrated ability to manage multiple priorities while working collaboratively with diverse stakeholders. Preferred Qualifications • Experience working with Electronic Medical Record (EMR) systems. • E