Clinical Administrator (.5 FTE) at Metropolitan State University of Denver in Denver, CO

Job description

Department Speech, Lang, Hear, Sci About the University Established in 1965, Metropolitan State University ( MSU Denver ) was founded to serve students who were underrepresented in higher education whose life paths and experiences did not fit the traditional mold. Sixty years later, the University continues to serve over 16,000 of Colorado’s extraordinary and diverse students, providing them with the foundation on which to build their unique aspirations. As the third largest public institution of higher education in Colorado, MSU Denver is a model university for today’s college students. Proud of its federal designation as a Hispanic-Serving Institution that also offers graduate programs (gHSI) and the only Seal of Excelencia certified institution in Colorado, the University serves the most diverse undergraduate student population in the state, as well as the most first-generation students. Through affordable, flexible, and holistic education, MSU Denver helps students build essential skills grounded in a multicultural and global perspective that lead to undergraduate and graduate degrees, and career and life success. At MSU Denver, we are committed to our CADRE values: Community, Access, Diversity, Respect, and Excellence . We strive to create a supportive and inclusive environment where all community members are valued and belong. Our dedication to breaking down barriers to education, fostering open dialogue, and promoting world-class scholarship ensures that we provide exceptional services and innovative learning opportunities for our students, faculty, and staf f. Position Summary The Master of Science in Speech-Language Pathology program at MSU Denver is seeking a clinical administrator to assist with operations of the Bookhardt Family Speech-Language Clinic . The clinical administrator will report directly to the director of clinical education. This is a 12 month, part-time (20 hours per week) benefits eligible position with the possibility of converting to full time in the future. This is an in-person client facing role; some remote work is possible at the discretion of the director of clinical education. The Bookhardt Clinic is open on Monday, Wednesday, and Friday. The Bookhardt Family Speech-Language Clinic at MSU Denver is an important part of the University’s graduate program in speech-language pathology. In our clinic, graduate students provide services under the direct supervision and guidance of licensed and certified speech-language pathologists (SLPs). Our clinic is open to members of the greater Colorado community and serves individuals of all ages. All our services are available in English, Spanish, or through a bilingual approach using English and Spanish simultaneously. Our on-campus clinic is located on the first floor of the Central Classroom Building. The Auraria Campus is just west of Speer Blvd and downtown Denver. Services are offered free of charge. We aim to expand access to services and decrease health disparities in the greater Denver community and beyond. Responsibilities Clinic and Client Facing Duties Serve as the primary point of contact for prospective clients, responding to phone and email inquiries in a timely, professional, and welcoming manner. Manage and coordinate patient referrals, appointments, and scheduling with accuracy and efficiency Conduct intake interviews and support initial stages of clinic intake and scheduling Initiate and manage intake documentation, including consent forms, and required client paperwork. Educate potential clients on available services and expectations for the intake and therapy process. Accurately document all client interactions in tracking systems and the electronic medical record (EMR), ensuring timely, thorough, and organized recordkeeping. Coordinate client scheduling and referrals in partnership with clinical staff to support timely and appropriate access to care. Update and maintain electronic shared files, forms, and SharePoint sites for the clin