Chief Enrollment Management Officer at Philadelphia College of Osteopathic Medicine in Philadelphia, PA

Job description

Job Title: Chief Enrollment Management Officer Department: Human Resources (Christina Mazzella) FLSA: United States of America (Exempt) Location: Philadelphia Campus ‌ National Executive Search This position is part of a national executive search facilitated by Norman Broadbent, our external executive search firm. All inquiries, communications, and correspondence regarding this opportunity will be directed to the designated executive recruiter at Norman Broadbent, who will manage candidate engagement throughout the search process . Strategic Enrollment Management Develop, implement, and continuously assess a comprehensive Strategic Enrollment Management (SEM) plan aligned with institutional priorities and financial objectives. Establish short- and long-term enrollment goals by academic program, student population, location, and other relevant enrollment segments. Lead enrollment forecasting, scenario planning, market analysis, and enrollment modeling. Monitor enrollment trends, application pipelines, yield, melt, retention indicators, and other key performance measures. Develop executive-level dashboards and reports to communicate enrollment performance, risks, opportunities, and projections. Partner with academic leadership to evaluate enrollment capacity, program demand, market opportunities, and the enrollment implications of new and existing academic programs. Collaborate with Finance on tuition revenue forecasting, net tuition revenue, discounting strategies, and institutional financial planning. Establish enrollment management KPIs and hold functional areas accountable for measurable outcomes. Admissions and Recruitment Provide executive oversight of undergraduate, graduate, professional, and/or other institutional admissions functions, as applicable. Responsibilities include: Develop comprehensive recruitment strategies designed to achieve enrollment and student quality goals. Establish annual application, admission, deposit, and matriculation targets. Oversee recruitment territories, outreach strategies, recruitment events, campus visits, open houses, and enrollment events. Evaluate recruitment effectiveness and return on investment. Develop strategies to improve inquiry-to-application, application-to-admission, admission-to-deposit, and deposit-to-enrollment conversion rates. Ensure admissions policies and practices are consistent, equitable, mission-aligned, and compliant with applicable requirements. Partner with Marketing and Communications on enrollment marketing, digital recruitment, communications campaigns, and institutional positioning. Ensure effective utilization of CRM and student information systems to support recruitment and admissions operations. Financial Aid Provide strategic oversight of institutional, federal, state, and other student financial aid programs. Responsibilities include: Ensure administration of financial aid programs in compliance with applicable federal and state regulations and institutional policies. Oversee financial aid packaging strategies that balance student access, affordability, enrollment objectives, and institutional financial sustainability. Develop and evaluate institutional scholarship and grant strategies. Partner with Finance and institutional leadership to establish and monitor financial aid budgets and discount rates. Monitor financial aid leveraging and its impact on yield, access, net tuition revenue, and student success. Ensure students receive timely, understandable information regarding financial aid eligibility, awards, requirements, and financial obligations. Promote effective financial literacy and financial counseling initiatives. Ensure appropriate processes exist for regulatory reporting, reconciliation, audits, and program reviews. Maintain appropriate separation of duties, internal controls, and compliance oversight within financial aid operations. Bursar and Student Accounts Provide executive oversight of the Bursar/Student Accounts Office , ensuring acc