Certified Ophthalmic Assistant at Mass General Brigham in Boston, MA

Job description

Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Why This Role Matters As a Certified Ophthalmic Assistant, you'll play an important role in providing high-quality, patient-centered eye care. You'll work alongside ophthalmologists and other clinical professionals to perform diagnostic testing, prepare patients for examinations, assist with in-office procedures, and support daily clinic operations. Your clinical knowledge and attention to detail will help ensure patients receive safe, efficient, and compassionate care while contributing to the overall success of the ophthalmology team. What You'll Do -Perform ophthalmic diagnostic testing, measurements, imaging, and assessments to prepare patients for examinations. -Administer diagnostic eye drops in accordance with established protocols and clinician direction. -Prepare for and assist with office-based procedures, including lasers, injections, cryotherapy, and oculoplastic procedures under the supervision of an ophthalmologist. -Measure and document vital signs as needed for procedures and patient care. -Maintain clean, organized, and well-stocked examination rooms and clinical areas. -Clean, calibrate, and perform routine maintenance on ophthalmic equipment in accordance with manufacturer recommendations and infection prevention standards. -Handle, store, and transport specimens, instruments, and medications in accordance with established safety and regulatory guidelines. -Support daily clinic operations through administrative responsibilities, including patient call triage and in-basket management, as assigned. -Provide coverage across ophthalmology services and practice locations as needed. -Maintain compliance with organizational policies, regulatory requirements, accreditation standards, and applicable federal, state, and local regulations. Why You'll Love Working Here -We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. -Medical, Dental, and Vision Insurance: Medical coverage begins on your first day of employment. -Paid Time Off: 20 days of annual PTO, plus 10 paid holidays. -Retirement Benefits: 403(b) retirement savings plan with hospital match, Cash Balance Retirement Pension Plan, and Tax-Sheltered Annuity options. -Commuter Benefits: Enjoy a 50% discount on MBTA passes. -Childcare Resources: Access to childcare resources and emergency backup care. -Employee Perks: Exclusive discounts on tickets and passes for museums, sporting events, ski resorts, and more. -Professional Development: Annual CEU/CME reimbursement of up to $1,500 for full-time employees. Qualifications Education High School Diploma or equivalent required. Certification Certified Ophthalmic Assistant (COA) certification through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) required. Experience Minimum of 6 months of experience in a supervised ophthalmology clinic required; OR Successful completion of an International Council of Accreditation (ICA) Assistant-level training program required. Knowledge, Skills, and Abilities Knowledge of ophthalmic terminology, ocular anatomy and physiology, common eye diseases and disorders, ophthalmic procedures, and ophthalmic medications. Strong interpersonal and customer service skills, with the ability to provide compassionate, patient-centered care. Ability to deliver care appropriate to patients' age, developmental level, and physical and emotional needs. Excellent verbal and written com