CDI Supervisor at Guidehouse in Any location

Job description

Job Family : CDI Specialist Travel Required : None Clearance Required : None What You Will Do: The Clinical Documentation Integrity Supervisor supports the CDI Manager in overseeing day-to-day operations for Clinical Documentation Integrity Specialists and CDI team lead assigned to client engagements. This role helps ensure consistent program coverage, effective team performance, and alignment with contractual expectations and CDI best-practice standards. The CDI Supervisor manages daily CDI assignments, makes staffing adjustments to support adequate coverage, and monitors productivity, utilization, compliance, key performance indicators, and monthly quality audits. This role also ensures the CDI team has the tools, resources, and guidance needed to complete concurrent record reviews and initiate and follow up on provider queries. The CDI Supervisor collaborates with facility CDI teams, client stakeholders, and internal leadership to support efficient CDI operations, effective technology use, policy and procedure updates, and timely escalation of program needs or risks. Essential Job Functions Provide expert oversight and leadership for Clinical Documentation Integrity team operations. Assess and identify health system opportunities related to contractual requirements, CDI best-practice metrics, and program performance. Support the development and implementation of processes and initiatives designed to improve clinical documentation performance. Apply strong project management skills to coordinate priorities, track progress, and support successful execution of CDI initiatives. Communicate effectively and collaborate with medical staff, clinical departments, and key facility leadership team members as needed. Maintain and demonstrate strong knowledge of CDI and coding process best practices. Drive optimal use of CDI technology tools, dashboards, and reporting capabilities. Ensure CDI team accountability for key performance indicators and quality expectations. Duties and Responsibilities Lead by example and promote teamwork by fostering a positive, transparent, and focused work environment. Cultivate strong working relationships with facility leadership, including HIM, Coding, Case Management, Quality, Medical Staff, and other key stakeholders. Provide daily CDI program oversight, including productivity, quality, education, training, auditing, reporting, performance improvement, and standardization of practices, processes, policies, and procedures. Advocate for the CDI best-practice model by supporting accurate documentation, coded data integrity, reporting, provider profiling, and acuity capture. Support CDI technology implementation, optimization, data entry, reporting, and tracking processes. Maintain current knowledge of coding guidelines, DRG payer groups, clinical documentation trends, and quality and safety measures. Communicates program updates, risks, and needs to the CDI Manager and/or Director in a timely manner, while actively supporting issue resolution and risk mitigation. Build strong, trust-based relationships with client staff, physicians, and internal team members. Assist with interviews, new-employee onboarding, and training support. Conduct quarterly check-ins and year-end performance evaluations. Approve timesheets and monitor project utilization tracking. Provide regular status updates to operations leadership, the CDI Manager and/or Director, and facility department leaders. Facilitate meetings, discussions, and work sessions in a clear, organized, and collaborative manner. Demonstrate effective listening skills and respond thoughtfully to team, client, and stakeholder needs. Identify and clearly communicate project obstacles, risks, and issues while collaborating on practical solutions. Communicate confidently and professionally in individual, team, and group settings. Identify technology interface or reporting issues, submit vendor service tickets, and collaborate with vendor support, facility IT, and in