Care Management Associate NE at Integris Health

Job description

Join our team as a Day Shift, Full time, Care Management Associate NE at INTEGRIS Health Southwest Medical Center in Oklahoma City, OK. Get to Know Your Team INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives. Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more. Take the first step toward growing your career by joining us. The Case Management Associate plays a vital role in supporting the case management team by coordinating patient care, facilitating efficient hospital operations, and ensuring quality patient outcomes. This role involves assisting with discharge planning, coordinating referrals, managing case management data, and collaborating with multidisciplinary teams to meet patient needs. The Hospital Case Management Associate will work in alignment with INTEGRIS Health’s Mission, Vision, and Values, contributing to a culture of compassion, excellence, and collaboration. This position also includes supporting analytics and maintaining case management data, ensuring accurate record-keeping, and providing valuable insights to improve patient care and operational efficiency. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.\ The Case Management Associate plays a vital role in supporting the case management team by coordinating patient care, facilitating efficient hospital operations, and ensuring quality patient outcomes. This role involves assisting with discharge planning, coordinating referrals, managing case management data, and collaborating with multidisciplinary teams to meet patient needs. The Hospital Case Management Associate will work in alignment with INTEGRIS Health’s Mission, Vision, and Values, contributing to a culture of compassion, excellence, and collaboration. This position also includes supporting analytics and maintaining case management data, ensuring accurate record-keeping, and providing valuable insights to improve patient care and operational efficiency. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.\ Support Case Management Team: Assist case managers and other health care professionals in creating care plans and coordinating resources for patients. Maintain accurate and up-to-date documentation of patient information in the system. Discharge Planning: Collaborate with clinical staff to develop and implement effective discharge plans, ensuring continuity of care after hospitalization. Educate patients and families about discharge instructions, follow-up care, and necessary community resources. Referral Process: Initiate Referrals: Work with the case management team to identify patients who may require additional services or specialty care. Initiate referrals to appropriate health care providers, specialists, and community resources based on patient needs, preferences, and discharge plans. Track and Follow-up on Referrals: Monitor the progress of referrals to ensure timely responses from external providers. Maintain accurate records of referral status and follow-up actions to ensure patient needs are addressed. Coordinate with External Providers: Liaise with external health care providers, specialists, insurance companies, and social services to ensure referrals are processed efficiently and that the patient’s care needs are met in a timely manner. Communicate with Patients and Families: Inform patients and families of referral outcomes and provide guidance on any next steps or follow-up actions. Address questions or concerns related to referrals to external services or specialists. Medicare: Medicare Communications: Ensure that patients who are covered by Medicare receive impor