Campus Visit Experience Coordinator at University of Houston-Victoria in Victoria TAMUV

Job description

Job Title Campus Visit Experience Coordinator Agency Texas A&M University - Victoria Department Enrollment Management & New Student Experience Proposed Minimum Salary Commensurate Job Location Victoria, Texas Job Type Staff Job Description Coordinates the campus visit program at Texas A&M University-Victoria to support recruitment and enrollment goals. Develops and implements campus tours and admissions events, coordinates Welcome Center operations, and oversees the student ambassador program to provide informative and welcoming experiences for prospective students and their families. Primary Duties · Plans, develops, and implements campus tours, group visits, and admissions-sponsored events. · Coordinates daily Welcome Center activities, including visitor scheduling, reception, and campus tour arrangements. · Supervises student ambassadors, including assigning work, maintaining schedules, providing coaching, approving time, and participating in hiring and corrective action as authorized. · Develops and maintains ambassador training materials and tour resources to promote accurate information and consistent service. · Coordinates event logistics, including campus participation, facilities, schedules, registration, and day-of activities. · Develops and maintains visit communications to provide prospective students and families with timely information before and after their visits. · Collaborates with Admissions, academic departments, and student service offices to highlight university programs and resources. · Collects and analyzes visit participation data and visitor feedback to evaluate program effectiveness and recommend improvements. · Responds to visitor inquiries and resolves routine concerns. Provides information about admissions requirements, academic programs, and campus services and refers specialized questions to appropriate offices. · Provides campus tours and presentations as needed. · Maintains visit records, program materials, and related databases. · Performs other job-related duties as assigned. Supervisor Executive Director of Enrollment Management. Subordinates Student ambassadors assigned to the campus visit program. Job Requirements Education & Experience Bachelor’s degree or an equivalent combination of education and experience. Two years of related experience. Knowledge, Skills, & Abilities Knowledge of program and event coordination, customer service, and higher education admissions functions. Strong organizational, interpersonal, and verbal and written communication skills. Ability to develop and coordinate visit experiences, train and supervise student employees, evaluate program information, and recommend improvements. Ability to manage competing priorities, resolve visitor concerns, and work cooperatively with students, families, faculty, staff, and campus partners. PC Skills Proficiency with word processing, spreadsheet, database, and presentation applications. Ability to use visit scheduling, event registration, and communication systems to maintain records and coordinate program activities. Working Conditions Work is performed in an office environment and throughout campus during tours and events. Requires regular interaction with prospective students, families, and campus personnel, including walking and standing during visit activities. May require driving a university or personal vehicle for university business. Required Documents: Resume, Cover Letter, References Starting salary for this position is $3,333.33/month and is negotiable depending on education and experience. Texas A&M University-Victoria Values: Together We Rise W isdom E xcellence R espect I ntegrity S tudents E mpathy Setting: Texas A&M University-Victoria is the most recent addition to the Texas A&M University System. The University was founded in 1973 as part of the University of Houston System and was transferred to the Texas A&M University System during the 89th Texas Legislative Session. A&M-Victoria is the only four-year u