Business Systems Analyst: SAP SD & Global Trade at Albemarle in Banglore

Job description

Be an essential element to a brighter future. We work together to transform essential resources into critical ingredients for mobility, energy, connectivity and health. Join our values-led organization committed to building a more resilient world with people and planet in mind. Our core values are the foundation that make us successful for ourselves, our customers and the planet. Job Description Albemarle is hiring for a Business Systems Analyst SAP SD & Global Trade This position is in-office and located in Bangalore, India . Position Overview The Business Systems Analyst (BSA) is responsible for supporting, enhancing, and optimizing enterprise applications and business processes within an assigned functional domain. The BSA serves as a trusted partner to business stakeholders, providing functional expertise, solution analysis, process improvement recommendations, and day-to-day operational support to ensure enterprise systems effectively enable business objectives. The BSA works closely with business users, the Manager Enterprise Systems, Digital Business Partners, technical teams, and third-party service providers to deliver stable, efficient, and scalable technology solutions. This role is responsible for analyzing business requirements, identifying process improvement opportunities, coordinating solution delivery, supporting system enhancements, and ensuring the successful adoption of new capabilities. In addition to operational support responsibilities, the BSA contributes to continuous improvement initiatives by identifying opportunities to leverage automation, analytics, AI-enabled capabilities, and process standardization to improve efficiency, effectiveness, and user experience. Domain Responsibility Summary We are looking for candidates who are experienced in SAP SD and GTS modules to support SAP Sales, Distribution, and Global Trade processes. Techno-functional background in order-to-cash, international trade, compliance, Intercompany Sales, and SAP integration processes will be required. Key Responsibilities Business Partnership & Requirements Management Develop a strong understanding of assigned business processes, objectives, and operational challenges. Serve as a primary point of contact for business users within supported functional areas. Gather, document, and analyze business requirements for enhancements, projects, and continuous improvement initiatives. Facilitate requirements for workshops, process reviews, and solution discussions. Translate business requirements into functional specifications and solution requirements. Support the evaluation and recommendation of technology solutions that address business needs. Application Support & Operational Excellence Provide functional support for enterprise applications within the assigned domain. Investigate, troubleshoot, and resolve application, process, and data-related issues. Coordinate issue resolution with technical teams, AMS providers, and vendors. Support incident, problem, and service request management processes. Monitor application performance and identify recurring issues and improvement opportunities. Ensure business continuity through effective support and knowledge management practices. Process Improvement & Solution Delivery Analyze business processes and identify opportunities for simplification, standardization, and optimization. Support implementation of approved enhancements and system changes. Participate in project activities, including fit-gap analysis, solution design, configuration reviews, testing, deployment, and hyper care support. Identify opportunities to improve user experience and operational efficiency. Support adoption of automation, workflow, analytics, and AI-enabled solutions. Testing & Quality Assurance Develop and execute test plans and test scripts. Coordinate user acceptance testing activities. Validate solution quality and ensure requirements are fully addressed. Support regression testing for application releases and