Business Systems Analyst at Block in Charlotte, NC

Job description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role Cash App is offering a better way to file your taxes as an alternative to traditional online DIY tax preparation systems. As a Tax Product Specialist you will oversee the planning, design, development, and execution of our tax product offerings to keep the tax software up to date with the most recent tax law changes. You’ll work closely with our engineering and product teams to bring product designs to reality, making sure the product is implemented accurately and handles all supported scenarios. You will support QA of the product for behavior and accuracy, and help to resolve product-related issues identified by our members. This position is ideal for a seasoned tax product specialist or tax analyst looking for an opportunity to influence and improve a tax product that is accessed by millions of users, as part of a rapidly growing software company. You Will Own federal and state annual tax updates from source research through launch Use AI-assisted tools and automation to compare forms, map code, draft requirements, and refine the output with tax expertise Translate tax changes into clear requirements for UI and help, calculations and constants, PDFs, e-file/XML, and testing Make and review targeted code changes, especially constants, using official sources and the team’s pull-request workflow Partner with Tax Product Specialists, engineers, and quality engineers through peer review, certification, regression, and launch testing Triage filing defects and rejections, and coordinate solutions with tax agencies and internal partners You Have Prior experience as a tax analyst or specialist on a tax software product Demonstrates good judgment and intuition Experience with creating regression test scenarios Effective and clear communicator (written and verbal) Methodical, highly organized and detail-oriented, working with a high level of accuracy Bachelor degree in a related field required Enrolled Agent certification preferred Ability to read and interpret code Contagious passion for tax Certified Public Accounting (CPA) qualifications a plus Java experience a plus Technologies We Use and Teach Linear Adobe Acrobat Pro GitHub Java Google Workspace AI-assisted development tools We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is