Business Process Manager, Senior at Booz Allen in Norfolk, VA

Job description

Business Process Manager, Senior The Opportunity: As a Business Process Manager, you know that effective process improvement and practical business process management are crucial for your client’s future. You’re eager to apply your advanced experience and infrastructure knowledge to develop creative solutions. We’re looking for someone like you to help organizations solve their traditional business challenges with new strategies and solutions. As a Business Process Manager on our team, you’ll be trusted to lead current-state and future-state process evaluations across capital planning, project delivery, program controls, change adoption, and PMIS-enabled workflows. You’ll facilitate cross-functional discussions, document stakeholder requirements, and coordinate with change, training, controls, technology, and utility specialists to help mission partners implement processes that project managers and delivery partners can use consistently. In this role, you’ll directly impact public sector infrastructure mission partners by helping to translate business needs, processes, and procedures into new and modern work systems. With opportunities to learn new tools and skills, we focus on growing and collaborating as a team to make the best solutions for our customers. Work with us as we implement new technologies and processes to change infrastructure delivery for the better. Join us. The world can’t wait. You Have: 10+ years of experience spanning capital planning, infrastructure project studies, and business process evaluations Experience leading end-to-end current-state assessments and designing practical future-state business processes for capital programs or infrastructure organizations Experience developing and maintaining policies, SOPs, process maps, project-management templates, role definitions, and governance documentation Experience facilitating requirements workshops and working sessions with leaders, technical staff, project managers, and cross-functional stakeholders Experience identifying process bottlenecks, organizational handoffs, resource constraints, and technology or data dependencies and recommending implementable improvements Experience supporting capital planning and project implementation activities within an infrastructure environment Ability to work on-site in Norfolk, VA and Virginia Beach, VA Ability to obtain a Secret clearance HS diploma or GED Nice If You Have: Experience with wastewater, water, or other public-utility capital improvement programs Experience integrating CIP planning and project closeout with asset management practices Experience analyzing or redesigning PMIS, ERP, or other capital-project workflows Experience supporting organizational change, stakeholder engagement, communications, and role-based training Experience defining KPIs, accountability mechanisms, and consultant or contractor performance-review processes Knowledge of CIP prioritization, capital budgeting, resource planning, business cases, and project-delivery-method decisions Bachelor’s degree in Business, Engineering, Construction Management, Public Administration, or a related field preferred; Master’s degree in Business, Engineering, Construction Management, Public Administration, or a related field a plus Lean Six Sigma, CBAP, BPM, Prosci, or comparable process-improvement or change-management certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time a