Business Manager - Division of Student Success - UTK at University of Tennessee System in Knoxville, TN
- Company: University of Tennessee System
- Location: Knoxville, TN, United States
- Job type: full time
- Workplace: onsite
- Posted: 2026-10-14
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Job description
The Business Manager serves as a key member of the Division of Student Success Finance and administrative team and is responsible for the oversight, coordination, and management of financial and business operations across the division. This position provides leadership in financial reporting, internal controls, budget administration, accounts payable and receivable functions, operational processes, and compliance with University policies and procedures. The Business Manager is responsible for maintaining the confidentiality and security of sensitive financial, personnel, and operational information and ensuring that such information is handled and shared appropriately in accordance with University policies and applicable laws and regulations. Financial Oversight, Reporting, and Compliance • Prepare monthly, quarterly, annual, and ad hoc financial reports. • Provides oversight of financial operations, including ledger reconciliations, auditing, transaction review, and internal controls. • Review financial documentation and transactions for accuracy and compliance. • Respond to auditor and external inquiries. • Serve as a backup financial approver for divisional departmental managers. • Review and approve select DASH workflow transactions. • Manage DASH Finance/ERP and operations access requests. • Complete required university compliance and other annual reports. Accounts Payable and Accounts Receivable Management • Supervise Accounts Payable and Accounts Receivable staff. • Oversee invoices, contracts, reimbursements, deposits, and journal entries. • Monitor outstanding receivables and collection activities. • Resolve payment, billing, and account-related issues. Administrative and Operational Management • Coordinate divisional business operations and administrative processes. • Maintain oversight of inventory management and equipment tracking. • Coordinate office logistics, space planning, and operational support activities. • Develop and maintain standard operating procedures. • Serve as a backup School Certifying Official for the Veterans Business Administration department. • Attend meetings, conferences, and workshops to represent the division as required. Division Business Operations Leadership • Manage fiscal year-end activities. • Serve as the day-to-day contact for divisional budget questions and business operations. • Provide consultation and training on financial policies and procedures. • Serve as a liaison with university administrative offices. • Oversee and facilitate the division's technology needs including creating strategic plans, liaising with central OIT when necessary, deploying equipment to staff, and ensuring setup is complete. Supervise a team of interns or students to accomplish the work. Financial Operations Support • Assist the Director with annual budget preparation, forecasting, and financial planning. • Prepare Deferred Revenue and Aged Receivable reports. • Coordinate vendor registration through PaymentWorks. • Monitor procurement card reconciliation compliance. • Investigate and resolve financial discrepancies. • Financial modeling and forecasting. • Other duties as assigned. Required Qualifications Education: • Bachelor’s Degree in Business, Accounting, Finance or related field. Degree in other disciplines combined with relevant work experience may be substituted. Experience: • 2+ years progressively responsible accounting or fiscal management experience in higher education, non-profit or governmental environments. • Extensive experience with Microsoft Office Suite Knowledge, Skills, Abilities: • Strong analytic, finance, and budget management skills • Ability to prioritize and manage complex projects in a fast-paced environment maintaining attention to detail and accuracy • Excellent leadership, administrative and problem-solving skills • Ability to research and analyze financial information and make appropriate recommendations and projections • Strong interpersonal, time management, communicat
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