Business Development Representative - SMB at Solink in Ottawa, ON

Job description

Business Development Representative Level: P1 Location: Ottawa, ON | Hybrid Reports To: Dylan Monsinger, Associate Manager, Business Development Type: Permanent | Full-Time About Solink At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency. Trusted by over 35,000 locations across 60+ countries - including brands like McDonald's and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We're growing rapidly, earning industry recognition, and scaling with purpose. We've been recognized by Deloitte's Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa's Best Places to Work. And we're just getting started! The Role As a Business Development Representative (BDR) at Solink, you will play a crucial role in driving the growth of our business by identifying and generating new business opportunities. Your responsibilities will involve a variety of outreach and organizational tasks that help the Sales team increase velocity and revenue. This position is ideal for individuals who are passionate about tech, security, and the varying industries that we serve. If you possess excellent communication skills and enjoy the challenge of connecting with potential clients and seeing your connections convert to customers, this opportunity may be the perfect role for you! What You'll Do Prospect Target Accounts: Identify and reach out to new customers - focusing on businesses with 1-25 physical locations in key industries like Retail, Restaurants, and Convenience/Gas. Qualify and Convert Leads: Conduct thoughtful discovery conversations to qualify inbound and outbound leads, ensuring they align with Solink's ideal customer profile before handing off to Account Executives. Respond with Urgency: Act as the first point of contact for inbound inquiries, providing timely, professional responses that spark interest and move conversations forward. Drive Pipeline Growth: Consistently book qualified meetings with high-potential prospects to support Account Executives and accelerate the sales cycle. Execute Proactive Outreach: Use cold calls, personalized emails, and social touches to generate new opportunities and introduce Solink to untapped accounts. Leverage Sales Tech : Utilize tools like LinkedIn, Gong, Loom, ZoomInfo, and HubSpot to optimize your outreach and maintain meticulous records of all activity in the CRM. Collaborate Cross-Functionally: Partner closely with Account Executives to align on outreach strategy, share learnings from the field, and drive collective success. Showcase Solink at Events: Represent Solink at trade shows and industry events - sparking conversations, building relationships, and generating leads face-to-face. Role Expectations This is a P1 level role. At Solink, individuals at this level are entry-level employees who have relevant work or educational experience and are eager to grow and develop by collaborating on team-wide tasks and initiatives, with direction provided from their manager or more senior colleagues. What You Bring Must-Have: Business-Savvy Communicator: You hold a university degree in Business, Marketing, or a related field - or bring equivalent experience - and have strong communication and time management skills to match. Resilient Problem Solver: You're adaptable, persistent, and able to navigate challenges with creativity and grit. You don't get discouraged - you find solutions. Executive-Level Conversationalist: You're comfortable speaking with anyone, from small business owners t