Bursar at Stanbridge University in Irvine, CA

Job description

Stanbridge University is seeking a detail-oriented, analytical, and highly organized Bursar to manage daily student financial operations, including tuition billing, student accounts, payment processing, accounts receivable, reconciliations, and collections. The ideal candidate is a resourceful critical thinker and independent problem-solver who takes ownership of financial processes, identifies discrepancies, and develops practical solutions. This position requires strong accounting fundamentals, sound judgment, financial accuracy, and the ability to balance operational responsibilities with responsive student service. The Bursar works collaboratively with Accounting, Financial Aid, Admissions, and other university departments to maintain accurate student financial records, resolve account issues, and support efficient financial operations. This is a hands-on position emphasizing accountability, independent judgment, and operational excellence rather than traditional staff management. This position requires full-time, onsite attendance at Stanbridge University's Irvine campus. Hybrid and remote work arrangements are not available and will not be considered. Essential Duties and Responsibilities Student Accounts and Tuition Administration Manage and maintain accurate student accounts, including tuition charges, fees, payments, adjustments, refunds, and outstanding balances. Process tuition billing, student payments, account adjustments, and refunds in accordance with university policies and established deadlines. Review student account activity to identify discrepancies, investigate inconsistencies, and resolve billing or payment issues. Respond to student inquiries regarding tuition, account balances, payment arrangements, and financial obligations. Coordinate student account activities associated with enrollment changes, withdrawals, leaves of absence, and graduation. Accounts Receivable and Financial Reconciliation Monitor accounts receivable balances, identify past-due accounts, and conduct timely collection follow-up. Reconcile student account transactions, payment records, and financial reports to ensure accuracy and completeness. Investigate discrepancies, research transaction histories, and implement appropriate corrections. Coordinate with Accounting and Financial Aid to ensure accurate posting of payments, financial aid disbursements, and refunds. Prepare and maintain reconciliations, financial reports, and supporting documentation. Assist with month-end closing activities, audits, and financial reporting requirements. Financial Analysis and Problem-Solving Analyze student account activity to identify discrepancies, unusual transactions, and potential financial risks. Independently investigate complex account issues, determine root causes, and recommend appropriate solutions. Identify recurring billing, payment, or reconciliation issues and recommend process improvements. Exercise sound judgment when resolving financial discrepancies and determining when matters require escalation. Maintain accurate documentation of financial transactions, account adjustments, and issue resolution. Student Service and Departmental Collaboration Provide professional, responsive, and solutions-oriented service to students regarding financial matters. Communicate account balances, payment requirements, and financial policies clearly and accurately. Collaborate with Financial Aid, Admissions, Accounting, and other departments to resolve student account issues. Support timely communication regarding outstanding balances, payment deadlines, and account requirements. Maintain professionalism, discretion, and confidentiality when handling sensitive student financial information. Compliance and Operational Support Maintain accurate financial records in accordance with university policies and applicable regulatory requirements. Follow established internal controls, financial procedures, and cash-handling practices. Support compliance with appli