Blood Bank Supervisor at Quest Diagnostics in Indianapolis, IN

Job description

Blood Bank Supervisor - Indianapolis, IN, Monday to Friday, 7:00 AM to 4:00 PM Pay range: $72,580+ per year Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours • Best-in-class well-being programs • Annual, no-cost health assessment program Blueprint for Wellness® • healthyMINDS mental health program • Vacation and Health/Flex Time • 6 Holidays plus 1 "MyDay" off • FinFit financial coaching and services • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service • Employee stock purchase plan • Life and disability insurance, plus buy-up option • Flexible Spending Accounts • Annual incentive plans • Matching gifts program • Education assistance through MyQuest for Education • Career advancement opportunities • and so much more! Responsible for the scheduling and supervision of the non-exempt lab personnel on multiple shifts. Accountable for quantity and quality of specimens handled and test results. 1. Oversees staff and activities of the department, distributes/assigns work; determines priorities; schedules non-routine procedures; performs personnel related functions (hiring, firing, discipline, training, etc.). 2. Performs advanced/specialized tests and other related laboratory techniques. May duplicate work of others to confirm test results. Re-evaluates methodology, makes recommended changes and assists in test interpretation. Determines if further testing should be done on samples or if test should be repeated. 3. Checks/approves all specialized and problem reports for accuracy, following up with appropriate correct action. 4. Initiates quality-control measures and monitors quality of work for adherence to laboratory standards. 5. Performs duties of technologist as necessitated by absence or peak workload. 6. Completes special projects as requested, e. g., state, national, and/or blood supplier surveys, statistical reports, studies, research, etc. 7. Must be knowledgeable of AABB, CAP FDA (cGMP) and NJDOH regulatory guidelines for the Transfusion Service and Blood Center Performance Improvement & Quality Assurance: Compile and maintain data for process improvement (PI) dashboards as per Quest, Hospital, and/or regulatory needs. Investigate any PI outliers, create corrective action plans, audit said corrective actions, and deem its efficacy. Review non-conformances, unplanned deviations from policy, and act upon as deemed appropriate or necessary. People Management: Perform recruitment, interviewing and on-boarding tasks to successfully bring in new team members. Supervise new team member training throughout the Transfusion Service to ensure competence through stringent assessment prior to working independently. Schedule all clinical laboratory team members, ensure correct balance of skills within all lab benches daily while maintaining FTE budget. Address performance problems using defined disciplinary process to ensure compliance with Quest lab and HMH policies. Perform annual performance assessments for all assigned team members to include comprehensive review of year's work. For new employees, ensure required 6-month assessments are performed and staff is deemed competent in applicable task(s). Technical Expertise: Expert troubleshooting in all phases of Transfusion Service testing