Benefits Analyst, North America at Rimini Street

Job description

About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global leader in end-to-end third-party enterprise software support, managed services and Agentic AI ERP innovation solutions, dedicated to helping clients realize extraordinary business outcomes. Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. Position Summary Reporting to the Sr. Manager Global Benefits of Rimini Street, the Benefits Analyst, North America will be responsible for administering comprehensive benefits programs and ensuring compliance with benefit regulations. This role requires a strong understanding of U.S. & Canadian Benefits, the ability to work independently with solid analytical skills and to communicate effectively with employees and management. This is a remote position with preference for the Midwest and Northeast, however, if you are located within 50 miles of one of Rimini’s Corporate Offices then this position allows for Hybrid Work Option . Essential Duties & Responsibilities Serve as plan administrator for all US benefits programs, audits and filing requirements including primary point of contact for employee inquiries, resolving escalation cases, and management of vendor performance. Manage relationships with external vendors to ensure optimal service delivery for all benefits activities, including delivery of open enrollment. Lead our Wellness initiatives for US and Global employees by engaging with vendors to offer webinars, wellness challenges and ongoing training and communication Own the leave of absence and workers compensation administration process, ensuring compliance with FMLA, ADA and state-specific leave governances. Conduct regular audits and verify invoices; coordinate with insurance broker to resolve any escalated issues for US and international benefits. Serve as a champion for change, identifying opportunities for organizational enhancements in all areas of benefit administration and communication. Create and maintain process documentation for all benefit-related workflows. Assist with the implementing of US and international benefit plans and programs collaborating with Legal staff to ensure company compliance regarding the interpretation of benefits regulations. Research and prepare ad hoc reports, compile metrics for analysis, and assist with financial reporting. Support and assist the Total Rewards team in meeting project-based requirements in the development, administration and implementation of Total Rewards initiatives and projects. Education & Certification Bachelor’s degree in human resources, Business or an equivalent combination of education, certification, and experience Experience 3-5 years of demonstrated US benefits experience. International benefits experience across multiple countries (EMEA, APAC, LATAM and Canada) preferred. Knowledge of the legal and regulatory requirements for US and global benefits programs/plans and Leave of Absence. Experience with Workday HRIS system preferred. Skills Ability to work independently and perform well within a fast-paced, deadline-driven environment that requires working on multiple projects at once, without compromising quality and service levels. Strong analytical, verbal and written communication skills with strong proficiency in Microsoft Office programs. Strong customer service,