Behavioral Health Case Coordinator - Full Time at Pyramid Healthcare in Gibsonia, PA

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Behavioral Health Case Coordinator Location: Ridgeview – 4447 Gibsonia Road Pay: Up to $17.00 per hour Schedule: Full-Time | Monday–Friday, 8:00 AM–4:30 PM Make a Difference in the Lives of Others! Pyramid Healthcare is seeking a dependable and compassionate Behavioral Health Case Coordinator to join our team! In this role, you'll work directly with individuals receiving mental health and substance use treatment, helping them navigate services, coordinate care, and plan for continued support throughout their recovery journey. You'll collaborate with counselors, treatment team members, outside providers, and referral sources to help ensure clients have access to the resources and services they need. This is a great opportunity for someone interested in behavioral health, human services, social services, or case coordination who enjoys working with people and making a meaningful difference. What You'll Do Coordinate client appointments, schedules, meetings, and aftercare plans in collaboration with the treatment team. Communicate with referral sources, outside providers, and community resources to coordinate services and address client needs. Assist clients with transportation arrangements and other logistical needs related to treatment. Provide individual case coordination sessions to support client engagement and progress. Assist with developing aftercare plans and connecting clients with appropriate community resources and continuing care providers. Support clinical services by assisting with groups and encouraging client participation and engagement. Collaborate with counselors and other treatment team members to coordinate client care and address ongoing needs. Maintain accurate and timely documentation of client, family, referral source, and outside provider communications in CareLogic. Work with the Client Navigation team to coordinate aftercare services and ongoing support. Provide onsite support for Enhanced Outpatient Sessions (EOS) appointments between clients and the Client Navigation team. Participate in required corporate training, program training, and professional development. Perform other duties as assigned. Education & Experience Requirements Education: High school diploma or equivalent (GED) required. A bachelor's degree is not required for this position. Experience & Additional Qualifications: Previous experience in behavioral health, mental health, substance use treatment, social services, or human services preferred. One year of experience in a drug and alcohol or mental health setting preferred. Valid driver's license preferred. CPR/BLS certification preferred. Candidates with a background in behavioral health, social services, human services, or related fields are encouraged to apply. Why Join Pyramid Healthcare? Pyramid Healthcare offers a comprehensive benefits package designed to support employee health, financial well-being, and professional growth. Benefits and programs may include: Competitive pay, with shift differentials where applicable. Career advancement opportunities through internal promotion and professional development. First Stop Health: Eligible employees have access to virtual urgent care, primary care, and mental health services at no cost. Employee Assistance Program (EAP): Confidential support, including up to four free counseling sessions per person, per