BE Fiducre Accounting - Senior Analyst at ING Group in Manila

Job description

Senior Analyst | Fiducre Accounting Make an Impact in Banking Operations and Financial Services At ING, we believe banking should make life simpler, not more complicated. That's why we are continuously improving how we support customers, manage financial processes, and deliver operational excellence. We're looking for a detail-oriented and analytical Senior Analyst, Fiducre Accounting to join our team. If you enjoy solving problems, working with financial data, collaborating with international stakeholders, and finding ways to improve processes, this could be the next step in your career. Role Summary As a Senior Analyst , you will support Fiducre receivables portfolios through end-to-end accounting, payment processing, and administrative activities. You will play a key role in ensuring transactions are completed accurately, efficiently, and in accordance with regulatory requirements and company policies. You'll work closely with various business stakeholders to resolve operational issues, maintain high-quality records, and contribute to continuous improvement initiatives that help enhance the customer and business experience. About the Team The Fiducre Accounting team supports critical banking operations by managing receivables-related activities, ensuring accurate financial processing, and maintaining strong operational controls. You will collaborate with teams across Accounting, Recovery, Compliance, Legal, and other business functions while gaining exposure to international banking operations and complex financial processes. The team values partnership, accountability, continuous learning, and operational excellence. What You'll Do Process accounting, payment, and administrative transactions accurately and within agreed service levels. Review and validate financial and operational information for accuracy, completeness, and consistency. Perform quality checks and investigate discrepancies, exceptions, and non-standard cases. Maintain accurate accounting and operational records for receivables portfolios. Support operational reporting and portfolio monitoring activities. Collaborate with internal and external stakeholders to resolve operational concerns. Ensure compliance with procedures, controls, policies, and regulatory requirements. Contribute to productivity, quality, and turnaround-time goals. Identify opportunities to improve processes, reporting, controls, and data quality. Support testing activities, projects, and process implementation initiatives. Provide support in handling complex operational requests and issue resolution. What We're Looking For College degree or equivalent professional experience. Experience in banking operations, accounting, finance, collections, receivables management, shared services, or BPO environments. Strong analytical and problem-solving capabilities. High attention to detail and commitment to quality. Experience handling financial, numerical, or administrative transactions. Proficiency in Microsoft Office applications, particularly Excel. Strong written and verbal English communication skills. Ability to work independently and collaborate effectively with stakeholders. Ability to manage multiple priorities while meeting deadlines. Continuous improvement mindset and willingness to learn new processes and systems. What We Offer Opportunity to build expertise in accounting operations, receivables management, and banking processes. Exposure to a global organization and international stakeholders. Continuous learning, certification, and development opportunities. A collaborative and diverse work environment where your ideas are valued. The opportunity to contribute to process improvements that make a real business impact. Career growth within one of the world's leading digital banks. Diversity & Inclusion Don't meet 100% of the qualifications? Don't let that hold you back. Studies show that many talented professionals apply only when they meet every requirement. If this role excites you an