AVP - Business Analyst Quality Management – Client Tax & Regulatory Reporting at Citigroup

Job description

We are seeking a skilled and experienced Business Analyst to join the Quality Management Team in Wealth Operations, with a specialized focus on Client Tax Reporting and Regulatory Reporting. This role is crucial in contributing to the development and implementation of automated solutions for Quality Assurance within these processes. The Business Analyst will play a key role in supporting the integrity and accuracy of information across a broad range of wealth management products and client portfolios by leveraging technology. The ideal candidate will possess a solid understanding of Tax and Regulatory Reporting, practical experience with automation tools, and familiarity with Artificial Intelligence (AI) concepts and applications. Key Responsibilities: Automation & Solution Development: Contribute to the development and implementation of automated solutions for Quality Assurance within Client Tax Reporting and Regulatory Reporting. Design and implement automated testing processes, controls, and monitoring to ensure the accuracy and timeliness of regulatory and tax reports. Participate in identifying and implementing best practices to enhance the efficiency, accuracy, and consistency of tax and regulatory reporting through automation, considering the diverse range of products and services offered to global clients. Support the development and monitoring of robust data quality metrics and controls to ensure the integrity of data used for tax reporting, from client data to complex product transactions. Quality Assurance Support & Execution: Contribute to the Quality Assurance framework for all Client Tax Reporting and Regulatory Reporting activities, ensuring adherence to submission deadlines and accuracy standards. Design and automate tools for comprehensive data reconciliation and validation to ensure the integrity of Tax reporting. Tax Compliance & Interpretation Support: Contribute to the implementation of complex new or revised Tax requirements, providing technical insights for automation solutions. Support responses to queries from Tax Authorities and internal control assessments (e.g., MCA framework) by providing automated data insights. Identify potential discrepancies or issues in Tax reporting and escalate them appropriately. Support the development, maintenance, and continuous enhancement of the risk and control framework for Tax reporting processes, with an automation lens. Stay abreast of evolving global regulatory and tax requirements, Citi policies, standards and adapt the QA framework to meet new compliance standards, especially those impacting wealth management products. Stakeholder Collaboration: Collaborate effectively with internal stakeholders (e.g., Corporate Tax, ICRM, Legal, Business Units) and technology teams to address QA issues, develop remediation plans, and drive continuous improvement initiatives specific to Wealth Management. Risk Assessment Contribution: Support risk, self-assessments to identify gaps in existing QA processes, with a focus on mitigating compliance risks associated with diverse client portfolios and complex investment products through automated controls. Reporting & Analytics: Develop and contribute to comprehensive reports on the status of QA programs, key findings, and recommendations for improvement, highlighting areas of risk and strategic focus related to automation. Required Skills & Expertise: Educational Background: Bachelor's or Master's degree in Finance, Business, Economics, Computer Science, or a related field. Professional Experience: Solid experience (typically 5-8+ years) in implementing controls and Quality Assurance, with a strong focus on automation, within Client Tax Reporting and/or Regulatory Reporting or a related domain in the financial services industry, with specific experience in Wealth Management. Working experience in implementing automation tools in Client Tax Reporting and/or Regulatory Reporting is essential. Experience with Artificial Intelligence (A