Autotech Technical Trainer at Genuine Parts Company in Atlanta, GA

Job description

Job Summary The NAPA Autotech Technical Instructor delivers high-quality automotive and truck technical training to technicians, shop owners, and other customer participants. The role uses approved curriculum, adult-learning principles, and current diagnostic and repair knowledge to build technical capability, improve repair quality, reduce comebacks and parts returns, and support the value of NAPA parts, tools, equipment, and programs. This core role may deliver primarily evening, daytime, short-format, or extended-format courses based on assigned curriculum, market demand, and business need. The role requires ASE Master certification, technical credibility, effective facilitation, and extensive travel. Responsibilities Trainer Delivery Prepare for and deliver engaging, technically accurate automotive and truck training using approved curriculum and adult-learning principles. Facilitate instructor-led training in classroom, shop, customer, distribution center, training-center, and event settings; delivery may include daytime, evening, multi-day, and occasional weekend programs. Maintain approved course-content integrity while adapting examples, facilitation methods, and delivery techniques to learner needs. Ensure an effective learning environment, including participant readiness, prerequisite communication, room setup, equipment, training aids, materials, and audiovisual requirements. Evaluate learner outcomes through approved assessments, observations, participant evaluations, and feedback. Identify learner gaps and recommend appropriate follow-up training or development opportunities. Deliver training-related presentations at NAPA, customer, distribution center, store, owner, marketing, and industry events, as assigned. Training Planning and Customer Support Partner with management, the NAPA Training Service Center, NAPA field teams, distribution centers, stores, and customers to identify training needs and support effective training schedules. Build productive relationships with technicians, shop owners, customers, field personnel, and Autotech colleagues. Support marketing and engagement activities that increase awareness, enrollment, attendance, and adoption of Autotech programs. Represent and promote NAPA Autotech training, NAPA programs, parts, tools, and equipment professionally. Communicate training feedback, customer needs, course issues, and improvement opportunities to management, curriculum developers, and other appropriate stakeholders. Participate in needs assessments, pilots, curriculum-development activities, and continuous-improvement initiatives by providing technical expertise, feedback, case studies, and content recommendations. Administration, Assets and Compliance Complete required pre-class and post-class administration accurately and on time, including rosters, evaluations, assessments, attendance records, materials, expense reports, and related documentation. Safely transport, set up, operate, and store training materials, parts, tools, demonstration equipment, and audiovisual resources. Maintain and protect assigned vehicles, training equipment, demonstration aids, computers, credit cards, and other company assets. Maintain current automotive, product, facilitation, and adult-learning knowledge through professional development, hands-on work, self-study, train the-trainer programs, and industry involvement. Follow company policies, standard operating procedures, safety requirements, and applicable customer-site requirements. Perform other duties as assigned. Qualifications High school diploma or equivalent experience. Current ASE Master Automobile Technician certification, including A1–A8 and EPA 609 certifications, required. Five or more years of experience as a working automotive technician. Two or more years of experience facilitating adult-learning programs, technical training, meetings, or presentations. Knowledge of automotive systems, diagnostic processes, repair procedures, and automotive a