Automotive Technician C at Auto Club Group (ACG) in NC-Ballantyne

Job description

Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Position Schedule / Shift: Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the position. Position Summary : As an Automotive Technician C , you’ll perform routine maintenance, basic repairs, and diagnostic work on a variety of vehicles, including diesel and hybrid models. This role requires strong mechanical aptitude, attention to detail, and a commitment to quality workmanship. Working alongside experienced technicians, you’ll gain hands-on experience, develop your technical skills, and contribute to delivering safe, reliable vehicles and excellent customer service. This position offers opportunities for continued learning and career growth in a fast-paced automotive environment. Key Responsibilities : In an efficient and productive manner, performs basic automotive repairs, adjustments and maintenance procedures as outlined on repair order for which Technician is trained. Drives vehicles into service bay, prepares them for and completes digital vehicle inspection. Test drives vehicles and prepares vehicle for delivery to customer after necessary repairs and maintenance. Maintains cleanliness of shop and work areas, performs other duties as necessary. Qualifications : Required High School diploma, GED, and/ or technical school graduate / certification Must possess a valid driver’s license Minimum of 6 months’ relevant experience in automotive repair or completion of a formal automotive training program. Knowledge of automotive and/or truck systems, tools, and technical resources and training to independently perform a variety of usually basic repairs and maintenance of automobile and truck vehicles. Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance, as well as the need to maintain a clean, safe, and organized work area. Ability to consistently provide exceptional customer service and improve customer service score Preferred ASE Certifications (or their equivalent ). A4-Suspension & Steering, A5-Brakes G1-Auto Maintenance & Light Repair preferred State inspection certificate, where applicable AC 609 Certification Must have their own tools appropriate for their skill level for use in the Center. Work Environment : May experience loud noises and odors intermittently in the shop environment. Compensation & Benefits Overview : ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.) . Compensation Technician Cs will earn a competitive hourly rate of $17.00 - $25.00. Benefits At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth. Health & Wellness Medical plans with multiple coverage options, including HSA eligibility . Prescription drug coverage . Dental and vision benefits . Employee Assistance Program (confidential support services) . Financial Protection & Insurance Company-paid basic life insurance . Optional supplemental life insurance and dependent coverage . Short-term and long-term disability coverage . Critical illness, accident, and pet insurance options . Retirement & Savings 401(k) plan to support long-term financial goals . 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax . Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting . A dditional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service . Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options . Time Off & Leave Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment. Full-time new employees will receive up to 12 PTO days annually; accrual bas