Associate Localization Program Manager at Salesforce in San Francisco, CA

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category User Experience Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience As an Associate Localization Program Manager on our Tech COO Localization team, you will play a key role in ensuring our suite of products delivers a world-class user experience for our international customers. You will partner with engineers, product teams, and our localization experts to drive efficient, scalable, and high-quality localization processes. This is a dynamic role perfect for a technically-minded localization professional ready to grow, learn, and contribute to our fast-paced product environment. What You'll Actually Be Doing Process Improvement: Partner with team members to enhance product localization delivery, focusing on upstream development efficiencies. Release Management: Support assigned product teams to ensure efficient, timely, and high-quality localization releases for international customers. Vendor Collaboration: Manage scalable localization handoffs and deliveries, maintaining strong communication channels to ensure vendor and project success. Technical Innovation: Collaborate with engineers to automate processes and integrate AI-based tooling to boost productivity. Project/Program Leadership: Manage end-to-end technical localization projects, including scope, scheduling, and execution. Quality Assurance: Lead QA processes, perform troubleshooting/bug fixing, and identify opportunities to scale testing efforts. Knowledge Sharing: Document workflows and best practices; maintain open communication with the team to share insights. Global Readiness: Educate product, engineering, and design teams on localization best practices, ensuring localization is integrated early in the development lifecycle. You're Our Person If... 2-3 years of hands-on localization project or program management experience. Bachelor's degree in a field related to language, management, localization, technology, or equivalent experience. Strong technical understanding of localization and internationalization principles. Demonstrated ability to learn new technologies and tools rapidly. A strong enthusiasm for AI-based tools is required; demonstrated experience using AI-powered tooling to automate tasks is a strong plus. Proficiency with common file formats (e.g. XML, HTML, JSON, Markdown, XLIFF). Experience with version control systems (e.g. Git). Excellent written and verbal communication skills. Proven ability to multi-task in a fast-paced environment. Passion for languages, high energy, and a positive, collaborative attitude. Experience or exposure to Translation Management Systems (TMS) and project management methodologies. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit