Associate Director, Radioligand Therapies (RLT) Access & Reimbursement – Los Angeles, CA at Novartis in Field Non-Sales

Job description

Job Description Summary This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. The Associate Director, Radioligand Therapies (RLT) Access & Reimbursement (ADAR) serves as a trusted partner to healthcare organizations, providing expert guidance and education on patient access, coverage, reimbursement, and related operational processes to help support successful patient outcomes. This role works closely with complex healthcare systems and provider organizations to identify barriers, solve challenges, and develop practical solutions that improve access to treatment. As the lead resource for access and reimbursement strategy within assigned accounts, the Associate Director collaborates with internal and external stakeholders to ensure a seamless experience and drive implementation of support programs. Success in this role requires strong relationship-building, problem-solving, and project management skills, along with a commitment to integrity, collaboration, and customer focus. Job Description Key Responsibilities: Lead access and reimbursement strategy across complex healthcare systems, treatment centers, and specialty practices to help enable timely patient access to radioligand therapies. Serve as the primary field-based expert on buy-and-bill processes, providing education and guidance on procurement, acquisition pathways, reimbursement, billing, coding, claims management, and operational workflows. Partner with health system leaders, pharmacy teams, revenue cycle stakeholders, financial counselors, and practice administrators to identify and address access, reimbursement, and procurement barriers. Assess treatment site readiness and support onboarding efforts, helping organizations successfully establish the operational, financial, and logistical capabilities required for radioligand therapy administration. Collaborate with customer-facing and cross-functional teams to facilitate product procurement, treatment logistics, patient support services, and reimbursement solutions that improve the patient and provider experience. Develop and execute strategic account plans that address local market dynamics, payer coverage considerations, site-specific challenges, and opportunities to expand patient access. Act as a trusted advisor on evolving reimbursement, coverage, and healthcare landscape trends, proactively communicating insights that may impact treatment access and account operations. Educate customers on available patient support resources and manufacturer-sponsored programs, supporting integration into account workflows while helping patients initiate and remain on therapy. Analyze complex access and reimbursement challenges, develop practical solutions, and drive issue resolution through effective project management and stakeholder engagement. Maintain the highest standards of compliance, patient privacy, integrity, and cross-functional collaboration while representing the organization as a trusted partner to customers and internal teams. Essential Requirements: Bachelor’s degree required from 4-year college or university. 5+ years’ experience within the pharmaceutical or biotech industry supporting Patient Services, Market Access, Sales, Account Management, or related functions, including 2+ years in a patient support role for specialty products. Demonstrated experience partnering with complex healthcare practices, health systems, and provider networks to support patient access and acquisition pathways. Proven ability to manage strategic accounts, identify potential access barriers, and proactively develop solutions that support positive patient outcomes. Deep understanding of manufacturer-sponsored patient support programs and their integration into healthcare office workflows. Experience supporting specialty produc