Associate Director, Patient and Access Analytics at Cytokinetics in Radnor, PA

Job description

Cytokinetics is a specialty cardiovascular biopharmaceutical company, building on its over 25 years of pioneering scientific innovations in muscle biology, and advancing a pipeline of potential new medicines for patients suffering from diseases of cardiac muscle dysfunction. As a key member of the Business Insights and Analytics team within the commercial domain of Cytokinetics, you will provide measurement and analytics to a broad array of data sources (access, payer, patient services/hub, trade, specialty pharmacy) to drive business decision making across market access, patient experience & operations, and trade & distribution. Owning the payer, access, and patient experience analytics roadmap, you will partner directly with Value and Access, Patient Experience & Operations, Trade & Distribution, Field, and other cross functional leaders, with a clear line of sight from your measurement & analysis to business and patient impact. Your work will include building and owning measurement, performance, and analytics frameworks in the areas of payer, access, treatment experience, patient operations, and trade & distribution to drive in-line & pre-launch market and performance insights, delivering scalable, automated insights and analytics across multiple platforms, and collaborating with internal stakeholders to shape commercial and analytics strategy. This role blends business acumen, technical expertise, and the ability to communicate insights effectively with executive and other non-technical audiences. The ideal candidate has a strong background in payer and access, patient operations, analyzing market trends and competitive landscape, and partnering closely across the insights, data, and IT teams to uncover opportunities that create further value for patients. Responsibilities: Business Partnership & Problem Framing Act as a direct strategic partner to internal stakeholders in Value & Access, Treatment Experience & Patient Operations, Marketing, Finance, and Trade & Distribution by framing key business questions as tractable analytical problems that align to brand objectives. Partner cross-functionally to understand commercial strategies, prioritize use cases by expected business impact, and translate business needs into practical measurement plans and actionable analytical solutions. Collaborate closely with Value & Access & Finance to assess impact of payer scenarios on demand/volume trade-offs and revenue elasticity to support forecasting and strategic decision making. Business, Market & Performance Insights Analyze business performance and market data from industry (e.g., payer policy and lives data, payer level Rx trends) and internal (e.g., reimbursement trends, patient treatment status, adherence, patient operations, trade and distribution) sources to answer key business questions, identify trends, and proactively uncover optimization opportunities across in-line and pre-launch brands. Own the payer mix model to quantitatively assess the impact of payer coverage, utilization management, restrictions, and mix on demand and forecast assumptions. Measurement & Analytics Design, build, and deploy measurement frameworks and analytics, taking these solutions from synthesis of key business needs and requirements, through validation, production deployment, and monitoring. Collaborate with Business Insights & Analytics Data Science partners to design measurement studies, experiments, and predictive capabilities to solve key analytics problems in the areas of payer, access, patient treatment journey, and trade & distribution. Patient & Customer Analytics Lead customer analytics focused on payer and access (e.g., performance by plan, pull through, plan level enablers or barriers) Proactively seek to improve the patient journey by identifying trends and assessing opportunities and barriers of care optimization. Analyze trade and distribution trends at the corporate, Specialty Pharmacy, and IDN levels (e.g., shipments, dispenses, et