Associate Director, Medical Review Lead, MSRM at Agios Pharmaceuticals in CAMBRIDGE, MA

Job description

Associate Director, Medical Review Lead, MSRM Who we are: At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture – one that sparks bold thinking and strengthens our connections with each other and with the rare disease communities we serve. We embrace diverse backgrounds with respect, active listening, and a commitment to inclusion – because our differences shape how we hire, collaborate, and innovate. Our team’s proven track record of executional excellence, combined with our depth of expertise and dedication, enables us to develop innovative medicines that reflect the priorities of rare disease communities. Our commitment is more than scientific – it’s deeply personal, grounded in the meaningful connections we have built. To learn more, visit www.agios.com and follow Agios on LinkedIn and X . The impact you will make: Agios Pharmaceuticals is seeking an Associate Director, Medical Review Lead to join the Medical Risk Management organization within Medical Safety & Risk Management (MSRM). This role provides oversight of medical review for Individual Case Safety Reports (ICSRs) across investigational and marketed products, ensuring medical accuracy, regulatory compliance, and high-quality safety data to support pharmacovigilance and risk management activities. Reporting to the Sr. Director, Head of Medical Risk Management, the Medical Review Lead serves as the primary point of contact for medical review and partners closely with Global Safety Leads, Pharmacovigilance Operations, and external vendors. This role bridges ICSR medical review and case processing with broader safety surveillance and risk management activities across the product lifecycle. The successful candidate will work cross-functionally and externally to ensure alignment with company policies, contractual obligations, and global regulatory requirements. This role requires strong medical and operational expertise in case processing and medical review, as well as the ability to effectively guide and oversee vendor performance in a dynamic and evolving environment. What you will do Serve as the primary MSRM point of contact for ICSR medical review, partnering with Global Safety Leads, PV Operations, and vendors to ensure high-quality, compliant safety case assessment. Provide medical oversight of ICSR review for investigational and marketed products, ensuring accuracy, consistency, and scientific rigor of medical assessments. Review and approve key medical components of ICSRs, including narratives, coding, seriousness, expectedness, and company causality, based on source documentation. Perform and oversee quality control (QC) of medical review activities, providing feedback and driving vendor accountability to quality and performance standards. Ensure timely and compliant review of ICSR to ensure, including performing medical review activities directly when needed. Partner cross-functionally to support safety surveillance, risk management activities, and development of clinical and regulatory documents. Contribute to operational excellence through KPI/KQI monitoring, SOP development, training, and participation in system and process improvement. Support inspection readiness by identifying quality issues, contributing to CAPAs, and representing MSRM for medical review and case management activities. What you bring: MD/DO with a minimum of 3 years of relevant drug safety/pharmacovigilance Medical Review experience. Minimum 1-2 years of vendor oversight in the biotechnology / pharmaceutical industry. Expertise with MedDRA and WhoDD dictionary coding. Expertise with software-based drug safety systems (ARGUS, ARISg, or equivalent) Solid understanding of expedited safety reporting. Solid knowledge of ICH and global regulations for clinical development and post-market activities pertaining to safety data collection, processing and reporting. Excellent communication and interpersonal skills including the ability to