Assistant Store Manager (Birmingham) at Pop Mart International Group in Birmingham New Street

Job description

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world. 

 Assistant Store Manager - Birmingham Industry: Designer Collectibles Location: 4-5 New Street Birmingham B2 4RF Job Type: Permanent Working Pattern: Full-Time About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centred around intellectual property (IP), POP MART has built a comprehensive platform for creative incubation and IP operations, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and HIRONO. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across over 30 countries and regions. Through multiple cross-border e-commerce platforms, we reach customers in more than 90 countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem spanning multiple industries, strengthening the emotional connection between fans and IPs while creating new opportunities for growth. Our ventures include the world’s first immersive IP-themed park in the designer collectible industry, global licensing and co-branding partnerships with leading brands, and internationally recognised designer collectible exhibitions and IP-themed experiences. In Europe, POP MART has established a strong presence across key markets including the United Kingdom, France, Italy, Germany, the Netherlands, and Spain, while continuing to expand into new high-potential markets. For more information, please visit www.popmart.com and our LinkedIn Careers page. What to Expect POP MART is a fast-paced company with a young and multicultural team. You can expect to: Contribute to a fast-growing European business that combines retail, art, and creative storytelling. Work with passionate teams across different countries, united by a shared love for designer collectibles and exceptional customer experiences. Develop your skills through hands-on projects, collaborative learning, and opportunities to grow your career. Benefits POP MART offers employees: Monthly appreciation gifts featuring our latest POP MART designs. A structured bonus scheme linked to company and individual performance. Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support. Training and development programmes to support your professional growth. Regular team events and celebrations. Company pension scheme. Health and wellbeing programmes. A 40-hour working week with 7-hour shifts and a 1-hour paid lunch break. The Role We are looking for an experienced Assistant Store Manager to support the successful launch and operation of our Birmingham Store! Working closely with the Store Manager, you will play a key role in driving store performance, delivering exceptional customer experiences, and ensuring operational excellence. This is a hands-on leadership role where you will support the management of all aspects of store operations, including sales performance, team development, stock management, visual m