Assistant Manager - West End at Virginia Polytechnic Institute and State University in Blacksburg, VA

Job description

Job Description Assist in the management of West End Market under the direction of the unit operations manager. Responsibilities include assisting with execution of menu plan, personnel plan, customer relations, sales and register transactions, safety and sanitation, and the maintenance and security of the building and equipment. Assist in the supervision, counseling, training and development of employees. Ensures all policies and procedures are followed. Ensures a high level of customer service at all times in the dining facility. Create performance plans and completes performance evaluations for salaried direct reports. Required Qualifications • Working knowledge of commercial kitchen and food service operations. • Supervision and/or management experience in a multiple item menu, food service establishment. • Knowledge of OSHA regulations, safe food handling practices, and food sanitation. • Ability to communicate effectively with all levels of personnel and public. • Experience with automated scheduling and automated food inventory systems. • Previous experience operating an electronic cash register and accurately exchanging credit and debit card tender. Preferred Qualifications • ServSafe certification and HACCP certification desired. • Food Service or Nutrition as area of educational study desired. • Previous experience providing excellent customer service. • Demonstrated knowledge of computers including Windows, Microsoft Office including Word, Excel, Outlook. Pay Band 4 Overtime Status Exempt: Not eligible for overtime Appointment Type Regular Salary Information Salary $43,888 - $47,000/year and commensurate with experience Hours per week 40 Review Date November 6, 2026 Additional Information Work schedule: Varied hours to include nights, holidays, and weekends, and as needed for good customer service. The successful candidate will be required to have a criminal conviction check as well as a driving check with a safe driving record. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges , a school of medicine , a veterinary medicine college, Graduate School , and Honors College . The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes . A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance . These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. For inquiries regarding non-discrimination policies, contact the Office for Civil Rights Compliance and Preventio