Assistant Director of Disability Support Services at Ivy Tech Community College in Indianapolis, IN

Job description

Job Title: Assistant Director of Disability Support Services Location: Indianapolis Campus Job Type: Full-time Classification: E-1 Salary Range: $50,000 - $52,000/annually (based on experience) Reports To: Director of Disability Support Services Who We Are: Ivy Tech is Indiana’s community college and workforce engine, delivering: high-quality learning experiences that propel Indiana’s communities, measurable economic return, excellence in teaching, and industry-aligned credentials of value, empowering every learner to achieve lifelong success. Our Values: • Empathy: We lead with care and connectivity, ensuring we meet our students where they are. • Integrity: We act responsibly and ethically in the best interest of our students, employees, partners, institution, and the State. • Agility: We move with purpose and adapt to the evolving needs of our students, employers, and the State. • Impact: We exist to change lives through quality education. Our work strengthens individuals, families, communities, and the future of Indiana. About the Role: We are seeking a highly skilled and student-centered Assistant Director of Disability Support Services to provide individualized support to students with disabilities and promote an accessible and inclusive learning environment. This position manages an assigned caseload, coordinates reasonable accommodations, and provides proactive support to help students navigate barriers to their academic success. The Assistant Director will collaborate with students, faculty, staff, and campus partners and contribute to workshops and programming that increase awareness of accessibility, disability support, and inclusion. ***RESUME AND COVER LETTER REQUIRED FOR CONSIDERATION*** Required Skills & Competencies: Communication & Interpersonal Skills: Strong verbal and written communication skills, with the ability to build trusting relationships and communicate effectively with individuals from diverse backgrounds. Critical Thinking & Judgment : Ability to assess complex situations, identify barriers, exercise sound judgment, and develop appropriate solutions. Empathy & Professionalism : Demonstrated sensitivity to diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds and ability to handle sensitive conversations with tact, empathy, discretion, and professionalism. Advocacy & Inclusion : Commitment to promoting equity, accessibility, and inclusion for individuals with disabilities. Organization & Time Management : Strong attention to detail and ability to manage multiple priorities, maintain accurate documentation, protect confidential information, and meet established deadlines. Collaboration & Conflict Resolution : Ability to work effectively with students, faculty, staff, and campus partners and navigate challenging conversations or differing perspectives in a professional and solution-focused manner. Key Responsibilities: The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards. Manage an assigned caseload of students with disabilities and provide individualized case management and support services. Conduct intake appointments to understand disability-related barriers, identify support needs, review documentation, and determine reasonable academic accommodations. Provide proactive outreach to students to monitor progress, identify barriers to academic success, and connect students with appropriate campus and community resources. Utilize Accommodate to maintain accurate student records, document student interactions and services, manage accommodation information, and distribute accommodation letters to faculty. Collaborate with students, faculty, staff, and campus partners to facilitate the effective implementation of approv