Assistant Director of Athletics, Recreation at Brown University in Nelson Fitness Center

Job description

Job Description: Brown University Athletics and Recreation is seeking an Assistant Director of Athletics, Recreation to provide leadership and operational oversight for its new Davol Square Recreation Center. The Assistant Director will be responsible for the overall management of the facility, including daily operations, staff supervision, recreation and wellness programming, member services, and facility safety. This position will play a key role in establishing operational procedures, developing a high-performing team, and ensuring a welcoming, inclusive, and engaging recreation experience for the Brown University community. Working collaboratively with Athletics and Recreation leadership, the Assistant Director will utilize data-informed decision-making, industry best practices, and continuous improvement strategies to support the successful operation and long-term growth of the new facility. Please note: This position has an anticipated start date of January 2027. Key Responsibilities Facility Operations and Management Oversee daily operations of the Davol Square Recreation Center, ensuring efficient, safe, and effective facility management. Develop, implement, and maintain operational policies, procedures, and service standards. Coordinate facility schedules, space utilization, equipment maintenance, and operational needs. Ensure compliance with university policies, safety protocols, and applicable regulations. Collaborate with campus partners to address facility maintenance, security, and operational concerns. Staff Leadership and Supervision Recruit, train, supervise, and evaluate full-time, part-time, and student employees assigned to the facility. Establish staff schedules, performance expectations, and accountability measures to ensure appropriate operational coverage. Foster a positive and collaborative work environment that emphasizes professional development, customer service, and employee engagement. Provide ongoing coaching and feedback to support staff performance and operational excellence. Recreation Programs and Member Services Oversee the delivery of fitness, wellness, and recreational services that meet the evolving needs of the university community. Support membership operations, including customer service, access management, and member engagement. Assess program participation, facility utilization, and member feedback to identify opportunities for improvement. Collaborate with recreation leadership to develop and implement programming that promotes health, wellness, and community engagement. Administrative and Strategic Responsibilities Assist with budget planning, expenditure monitoring, and revenue management for facility operations. Utilize recreation management systems and operational data to evaluate performance and inform decisions. Develop reports and recommendations related to staffing, facility utilization, program effectiveness, and operational improvements. Contribute to departmental planning and initiatives that advance the mission of Brown University Athletics and Recreation. Education and Experience Bachelor's degree or an equivalent combination of education and experience. Three to five years of progressively responsible experience in athletics, campus recreation, fitness, wellness, or related facility operations. Demonstrated experience supervising staff and managing daily operations in a recreation or similar environment. Experience coordinating recreational programs, facility operations, and customer service functions. Job Competencies Demonstrated ability to lead, develop, and motivate teams while maintaining clear performance expectations and accountability. Strong organizational and operational management skills, including the ability to balance daily demands with longer-term priorities. Ability to design, implement, and assess recreational programs and services using data and industry best practices. Experience supporting budget development, tracking expenditures, and managing reve