Assistant Custodial Operations Supervisor (Third Shift) at Obama Foundation in Obama Presidential Center

Job description

At The Obama Foundation, our mission is to inspire, empower, and connect people to change their world. We seek to build an active democratic culture where people are equipped and motivated to make change in the communities where they live, work, and play. Right here on the South Side of Chicago, we’re building a home for this vision, a global center for change with a range of opportunities - coordinated programming, community outreach events, educational moments, and more - that invite visitors from down the block or across the globe to turn hope into action. Achieving our ambitious goals starts with an exceptional team built on our Hope to Action Values - Courage, Empathy, Integrity, Accountability, Community, Inclusivity, Pragmatism, Resilience, Imagination, and Hope. A Framework that anyone, anywhere, can use to build trust, activate participation, and expand opportunity in their community. Purpose of the Role The third shift Assistant Custodial Operations Supervisor at the Obama Presidential Center will collaborate closely with internal teams to ensure and uphold the quality of the campus’ interior spaces. This role will analyze and coordinate the schedule, timeline, staffing, and budget of custodial related maintenance and upkeep. Importantly, this role will serve as a point of contact for leadership and stakeholders to streamline team priorities and efficient workflows in alignment with the Obama Foundation’s objectives. As the Assistant Custodial Operations Supervisor, you’ll be reporting directly to the Custodial Operations Supervisor for the Obama Presidential Center. Core Job Responsibilities Supervise the Lead Custodians and custodial staff ensuring best-in-class standards that align with American Physical Plant Association (APPA) guidelines, as well as the campus' Leadership in Energy and Environmental Design (LEED) Platinum, and International WELL Building Institute (WELL) Healthy & Safety certification requirements. Provide hands-on leadership and oversight of the campus floor care program, including daily and restorative floor maintenance. Monitor contracted service providers and vendors to ensure they meet performance expectations, stay on schedule, and support service goals—especially during high-traffic events and special programs. Collaborate with the Custodial Operations Supervisor and the Superintendent of Building Services to develop, implement, and improve procedures for efficient, sustainable operations, including effective inventory management of supplies and equipment. Support the proper use, care, and maintenance of floor care equipment, including Tennant and Kaivac machines. Conduct regular site inspections using a Computerized Maintenance Management System (CMMS) software to collect and analyze data, making informed adjustments to optimize operations. Serve as a point of contact to address maintenance issues with timely responses. Oversee short- and long-term maintenance and upkeep of campus interior facilities including but not limited to specialty structures and finishes, dining areas, museum exhibits, office spaces, athletic centers, libraries, and restroom facilities. This includes routine and restorative floor care such as machine scrubbing, buffing, refinishing, and other specialized floor maintenance. Key Deliverables / Outcomes Oversee training, scheduling for staff, managing day-to-day operations for staff assignments, work orders, and inventory. Gather updates and report on work of staff to ensure efficiency and standards of service. Provide training and direction on floor care procedures, equipment operation, and proper techniques. Leverage CMMS software to track services across campus, including contracted services, and to monitor equipment and supplies. Collaborate with internal teams to ensure that comprehensive custodial service with attention to detail and compliance with APPA, WELL, and LEED certification standards are met. Perform inspections, reporting areas or issues that requir