ARO Prep Tech Associate -TLB at Technical College System of Georgia in Atlanta, GA

Job description

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career! Job Title: ARO Prep Tech Associate -TLB Agency: Department of Labor Job Requisition ID: JR0000007070 Shift: Day (United States of America) Compensation Details: $42,656.00/YR. Job Description: ARO Prep Tech Associate - TLB (Legal Secretary 1) Job Code: LET020 Pay Grade: F Salary: $42,656.00/Yr. The Georgia Department of Labor is currently seeking qualified applicants to fill multiple ARO Prep. Tech. Associate- TLB positions in the Board of Review Unit. The positions are located at 148 Andrew Young International Blvd. NE, Atlanta, Georgia, 30303. These are time limited positions subject to funding availability and the needs of the Agency. JOB SUMMARY The Georgia Department of Labor (GDOL) is transforming into a forward-thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together. This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL's mission-driven team shaping the future. The ARO Prep. Tech.- TLB performs a variety of administrative support functions related to disposition of contested U.I. cases by the Board of Review. ESSENTIAL FUNCTION & RESPONSIBILITIES Receives, reviews, processes, and dockets appeal requests. Investigates the facts related to each appeal request and evaluates the evidence to conclude what actions to take. Creates and maintains electronic appeal files. Ensures Board of Review records are updated with proper notes and entries. Ensures Board of Review staff is updated on assigned cases and files. Answers Board of Review inquiries and provides information regarding the Board and Board cases to external and internal customers. Creates and sends daily Board docketing calendar. PREFERRED QUALIFICATION Associate degree in business or related field from an accredited University or College Possess intermediate or higher expertise in Microsoft Excel One (1) year or more years of claims experience AND/OR One (1) year or more years’ experience handling or processing appeals related to unemployment insurance claims One (1) year or more years of customer service experience WHY YOU SHOULD APPLY The State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices: Georgia Defined Contribution Retirement Plan Health Insurance (multiple plans) Flexible / Voluntary Benefits Flexible Spending Accounts (healthcare and dependent care) Dental Vision Life Disability Long Term Care Legal Paid Time Off 13 Holidays Annual Leave Sick Leave Other Leave, including Parental Leave Employee Assistance Program Employee Discounts Employee Purchasing Program ADDITIONAL INFORMATION: In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. The Georgia Department of Labor is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated