Ambulatory Clinical Pharmacy Technician at University of Texas Southwestern Medical Center in Dallas, TX

Job description

WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARY The ambulatory clinical pharmacy technician work within the outpatient clinics across the health system completing refill requests from patients and pharmacies on behalf of the provider based on a standing medical order. Ambulatory clinical pharmacy technicians will also complete prior authorizations on behalf of the provider, ensuring submission, appropriate documentation (including, but not limited to: providing lab values, previous medication history, etc.) and following up with insurance companies as needed. BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits! QUALIFICATIONS Education and Experience Required Education High School Diploma or equivalent. Experience 1 year in retail pharmacy or equivalent. Licenses and Certifications (TSBP) REG PHARMACY TECNICIAN Registration with Texas State Board of Pharmacy (TSBP) as a Registered Technician or Pharmacist Intern Upon Hire Preferred Licenses and Certifications (PTCB-CPHT) CERTIFIED PHARMACY TECHNICIAN JOB DUTIES Ambulatory Clinical Pharmacy Technician (ACT) responsibilities may include: Promote patient care, safety, and medication adherence through the processing and/or assistance of prior authorizations, refill authorizations, and patient assistance programs Completes tasks in EMR as directed Participate in teaching activities, including but not limited to, precept Pharmacy Technicians, Pharmacy Students, Pharmacists, and Nurses regarding refill authorizations, prior authorizations, and or patient assistance programs Report directly to the pharmacist on service in the clinic and/or to other pharmacists while working Responds to calls and questions in an efficient, effective, and professional manner Serves as a pharmacy services representative in addition to valuable member of the healthcare team ACT will assume additional duties as required by the pharmacy director, manager, and/or supervisor Prior Authorization activities may include: Initiate and coordinate prior authorization requests in the electronic health record and/or external processing system (e.g. CoverMyMeds) Act as a liaison between the Clinical Department and members, providers, pharmacies, and internal departments and respond to inquiries regarding status of prior authorization requests Assist with internal and external reporting requests and summarize internal program statistics Maintain prior authorization management solution, including: a. Interpretation and application of prior authorization guideline revisions b. Configuration and quality assurance of clinical criteria, decision scenarios, and other elements c. Development and maintenance of notification templates in compli