AI Workflow & Operations Intern at Semtech in Richmond, BC

Job description

Location: ​Richmond, BC​ Work Arrangement: Hybrid, 4 days on site (Monday to Thursday) Job Summary: ​​Semtech is building the next generation of AI-powered commercial workflows across its global sales organization. This 8-month co-op is a hands-on, production-oriented role embedded within Sales Operations. You will work directly with the Senior Director of Global Sales Operations to design, test, and document AI-enabled workflows that improve efficiency, consistency, and insight across real sales processes. This is not a research role — your work will be used by sellers, distributors, and sales leadership. The ideal candidate is curious, operationally minded, and has a genuine interest in applying AI to solve business problems. ​ ​This role is best suited for students who enjoy figuring out how things work and making them work better. You don’t need to be a software engineer — but you do need to be comfortable with data, curious about AI, and motivated by operational impact. If you’ve ever built a workflow to automate something in your own life, used AI tools to solve a real problem, or found yourself thinking ‘there has to be a better way to do this’ — this is for you. ​​ Responsibilities: ​​ AI Workflow Development & Testing ​Research, design, and build AI-enabled workflow automations targeting repeatable sales operations tasks (e.g., account research, CRM data enrichment, meeting prep, follow-up summaries) ​Test and validate workflows across edge cases to ensure accuracy, reliability, and repeatability before deployment ​Configure AI-assisted summarization, data processing, and exception-based logic steps within approved operational frameworks ​Support prompt engineering and iteration for tools including Claude, Microsoft Copilot, and Vinton AI ​Document automation logic, inputs, outputs, and governance notes so solutions can be maintained and reused ​Sales Process & Data Analysis ​Map existing sales workflows to identify friction points, manual steps, and automation candidates ​Analyze operational and CRM data to surface trends, gaps, and opportunities for AI-assisted improvement ​Assist in building dashboards and reports to track AI tool adoption, usage patterns, and productivity impact ​Support data preparation, cleaning, and validation to ensure high-quality inputs for AI workflows ​Collaboration & Communication ​Work cross-functionally with Sales Enablement, Salesforce Admins, and commercial team members to gather requirements and validate solutions ​Present findings, workflow designs, and test results to the Sales Operations and AI Ambassador teams and relevant stakeholders ​Contribute to documentation, knowledge base articles, and user guides for deployed AI workflows ​Participate in the AI Ambassador program and support broader AI adoption initiatives across the commercial team ​ ​What You’ll Gain: ​Direct exposure to how AI is applied within a real enterprise sales environment — not academic simulations ​Hands-on experience with leading AI tools: Claude, Microsoft Copilot, Vinton AI, and Salesforce-integrated AI agents ​Practical skills in workflow design, operational analytics, and stakeholder communication ​Experience that translates directly into careers in Sales Ops, Revenue Ops, AI Strategy, or Digital Transformation ​Mentorship from a Sales Operations Leader with active responsibility for AI adoption across a global commercial team ​​ Minimum Qualifications: ​​Currently enrolled in a post-secondary program in Business, Business Analytics, Information Systems, Computer Science, or a related field ​Demonstrated interest in AI tools and workflow automation — through coursework, personal projects, or hands-on experimentation ​Basic understanding of sales processes and commercial operations (e.g., lead management, pipeline, CRM usage) ​Strong analytical thinking with the ability to break down operational problems and propose structured solutions ​Proficiency in Microsoft 365 (Excel, SharePoint, Teams); comfort wor