AI Product Director at Syneos Health in IND-Hyderabad-Hybrid

Job description

AI Product Director Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. • We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities Job Description Lead the strategy, creation and scaling of a new generation of AI-powered products for the Clinical Research Organization (CRO) ecosystem. This role will define product vision and portfolio strategy while partnering deeply with AI/ML, GenAI and engineering teams to turn emerging technologies into secure, scalable and commercially viable products. The role will work across clinical domain experts, customers, product, AI/ML, data, engineering and commercial leadership to build differentiated products from 0→1 and scale them globally. Key Responsibilities Product & Business Strategy Define product vision, strategy, portfolio and multi-year roadmap for AI-enabled CRO products. Identify high-value opportunities across clinical development and CRO workflows and translate them into differentiated product propositions. Establish product-market fit, success metrics, business cases and commercialization strategies. Drive build-vs-buy-vs-partner decisions for critical technology capabilities. AI & GenAI Product Engineering Identify and productize opportunities across Generative AI, agentic AI, ML, predictive analytics, intelligent automation and AI-enabled workflows. Partner closely with AI/ML and engineering leaders on AI architecture, model selection, RAG, agents, evaluation, LLMOps/MLOps, data pipelines and productionization. Establish principles for responsible AI, security, privacy, governance, evaluation and human oversight in regulated clinical environments. Translate rapidly evolving AI capabilities into reliable, scalable and measurable customer outcomes. 0→1 Product Development Lead products from customer discovery and problem validation through MVP, product-market fit, launch and scale. Build rapid experimentation and feedback loops with customers, clinical experts and engineering teams. Balance speed of innovation with enterprise-grade reliability, security, compliance and scalability. Customer & Market Leadership Engage senior pharmaceutical, biotech and CRO stakeholders to understand unmet needs and validate product opportunities. Convert customer insights, market trends and competitive intelligence into product strategy. Partner with commercial teams on positioning, pricing, packaging and go-to-market. Product Organization & Cross-functional Leadership