Agency Development Manager at Brown & Brown

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance , an Arrowhead Intermediaries company, is seeking an Agency Development Manager to join our growing team. Orchid is expanding into California, and we are looking for an Agency Development Manager to build our independent agency distribution in the state from the ground up. Independent agents need a reliable E&S partner, and this role is how they will find one in Orchid. As an ADM, you will serve as a trusted advisor to our agency partners, providing training, strategic guidance, and support across systems, products, and underwriting guidelines. You will also identify new agency opportunities and collaborate cross-functionally to ensure our offerings remain competitive and relevant. Success in this role requires the ability to build trust and cultivate strong relationships with agency partners, while actively listening and engaging with them in a thoughtful and solution-oriented manner. Candidates who are motivated by achieving goals, thinking creatively, and driving growth will thrive in this field-based position. Candidate must reside within California. How You Will Contribute: Build and execute a territory plan to launch Orchid in California: target agencies, prioritize by underwriting fit, set activity goals. Recruit, appoint and onboard new independent agencies, and be their main contact through first submissions and binds. Train agents on CA surplus lines placement and disclosure requirements, wildfire underwriting and mitigation, and how Orchid fits alongside FAIR Plan and DIC coverage. Partner with underwriting on referrals and appetite, and feed CA competitive and regulatory intel to programs. Track agency activations, submissions, quote to bind ratio, written premium and retention in Salesforce. Represent Orchid at CA agent association events such as American Agents Alliance. Develop and nurture relationships with new and existing assigned agents to drive qualified risk selection and foster long-term partnerships. Generate new premium growth through interaction with new and existing agencies (phone calls, emails, face-to-face visits, etc.). Identify and develop new agency opportunities through prospecting. Deliver training and ongoing support to new and existing agencies, ensuring clarity on systems, products, and underwriting guidelines. Serve as a subject matter expert on our product offerings and core systems and stay informed on industry trends and competitive landscape. Provide account management support for agencies and maintain accurate records of agency interactions using Salesforce. Collaborate with the marketing department to ensure consistent and effective agency communication. Proactively monitor key performance metrics and identify opportunities for improvement or additional training. Work proactively with product management to communicate competitive information and convey necessary product modifications or new opportunities. Meet or exceed individual or team goals consistently. This position and will require frequent travel for in-person agency visits. This position is designated as remote. The company provides reimbursement for authorized business expenses in accordance with company policy and California law. Represent the company professionally at trade shows, conferences, and in-person agency visits. Perform additional responsibilities as assigned by management. Licenses & Certifications: Must possess or obtain and maintain all licenses required to perform the essential functions of the position, including a California Property and Casualty Broker Agent license within 90 days of employment. Skills & Experience to Be Successful: Minimum of six plus years of Property & Casualty industry experience including personal lines. Demonstrated outside sales or agency management results. Remote role; must reside in California within or near the assigned ter