Affiliate & Live Manager, Clinique & Dr Jart at Estée Lauder Companies

Job description

About The Brands In 1968, a savvy beauty editor asked a leading dermatologist “Can great skin be created?” Clinique was born. Clinique’s mission has always been to provide the safest, most effective formulas in simple routines that bring remarkable results. A custom-fit philosophy extends to Clinique Colour, which opens all skin types and tones to the joy of possibilities. Proudly allergy-tested and 100% fragrance-free, Clinique’s skin care authority is truly global. Clinique is always different. And always will be. Dr.Jart+ joins science and art to develop innovative products that deliver results. Founded in Korea in 2004, Dr.Jart+ pioneered the invention of the BB Cream, setting the standard for multifunctional beauty. Dr.Jart+ is an ever-evolving blend of form and function, creating skin care that works wonders. Position Summary This role is responsible for building and managing relationships with affiliate partners, driving performance, and ensuring affiliate activity aligns with brand, campaign, and commercial objectives. Key Responsibilities Working closely with the appointed agency, the Affiliate Manager provides strategic direction and serves as the primary point of contact for all affiliate communications, social commerce initiatives, and community engagement. The role also supports daily live-stream operations, ensuring flawless execution and brand consistency across all activity. What This Role Does Affiliate Strategy & Network Growth Define and implement the affiliate strategy across all UK brands, ensuring alignment with marketing and commercial priorities, with a strong focus on social commerce platforms such as TikTok Shop. Develop and manage affiliate tiering, incentive structures, and communication frameworks tailored for social commerce engagement. Act as the main point of contact for all affiliate communications, groups, and relationship management, including TikTok Shop creators and partners. Partner with the agency to guide the recruitment, onboarding, and retention of high-performing affiliates, particularly those active on TikTok Shop and other social commerce channels. Ensure all affiliate activity aligns with brand tone, campaign objectives, and platform compliance standards. Ensuring strong differentiation strategy across multiple Makeup brands within the portfolio Support the Education & Artistry team in always on affiliate training & education sessions including weekly webinars & hands on training events. Campaign Integration & Activation Collaborate with the Tik Tok team and brand teams to align affiliate participation with key campaign moments, hero product launches, and promotional periods, ensuring TikTok Shop activations are fully integrated. Concept and brief all affiliate mailers in partnership with brand marketing and PR teams, ensuring they are on-brand and strategically timed for social commerce campaigns. Coordinate with CRM and marketing teams to deliver supporting communications to the affiliate network. Support the integration of affiliate content into live-shopping and TikTok Shop activations, driving engagement and conversion. Live Host Enablement & Support Support daily live-stream operations, including scheduling, product selection, and pre-live content preparation. Provide hosts with campaign briefs, product education, and creative direction to ensure confident and consistent delivery. Monitor live performance, capture key learnings, and share insights to improve future sessions. Ensure live sessions meet brand standards and commercial objectives. Performance & Optimisation Review performance reports provided by the agency to evaluate sales impact, engagement, and ROI across affiliate and social commerce channels. Identify optimisation opportunities across affiliates, brands, and campaigns, including TikTok Shop performance improvements. Share insights and recommendations with the Social Commerce Manager and brand teams to inform future strategies. Collaborate with TikTok Account