Advancement Operations Data Processing Coord. at Alvernia University in Reading, PA

Job description

Job Summary: The Advancement Operations Data Coordinator plays a critical role in supporting the Division of Institutional Advancement through the accurate processing, maintenance, and stewardship of advancement data, including gifts, constituent records, relationships, events, scholarships, and related reporting. This position helps ensure data integrity, timely donor stewardship, and operational excellence in support of fundraising and engagement efforts. This position is fundamental to maintaining the accuracy, integrity, and consistency of advancement data across Institutional Advancement through timely processing, record maintenance, and adherence to institutional policies, donor intent where applicable, relevant regulatory and industry standards, and institutional data privacy and confidentiality requirements. The coordinator works collaboratively with Advancement Operations staff to support efficient operations, reliable reporting, and strong donor stewardship. Essential Functions: 1. Promote Franciscan Ideals: Uphold and champion the Franciscan ideals while aligning with the Mission of Alvernia University. 2. Advancement Data Entry and Processing: accurately enter and process gifts, pledges, constituent records, relationships, event participation, and other advancement data in accordance with established policies, procedures, and industry standards. 3. Data Privacy and Confidentiality: Maintain confidentiality, security, and appropriate handling of donor, constituent, and institutional data, including adherence to university policies related to personally identifiable information (PII) and data protection standards. 4. Pledge and Commitment Support: Maintain schedules and produce pledge reminders to support fundraising and stewardship efforts. 5. Data Processing Reports: Prepare and distribute batch reports, reconciliation reports, and other operational reports to support transparent communication and workflow management. 6. Record Maintenance and Data Integrity: Ensure the accuracy, completeness, and consistency of constituent and transactional records through routine reviews, updates, and quality control practices. 7. Process improvement Collaboration: Work collaboratively with the Advancement Operations Database Administrator to improve data entry workflows, operational efficiency, and data quality. 8. Event and Relationship Data Support: Enter and maintain event records, participation, attendance, relationship records, constituent attributes, and other advancement-related information. 9. Data Quality Audits: Assist with regular audits and validation processes to identify and correct incomplete, inconsistent, or inaccurate data. 10. Documentation and Procedure Compliance: Follow documented Advancement Operations procedures and assist in maintaining process consistency across data entry functions. 11. Operational Support: Provide additional advancement operations support as assigned to assist with donor stewardship, and divisional priorities. Qualification/Education: 1. High School Graduate or equivalent required; required; associate or bachelor’s degree preferred. 2. Detail-oriented: Possess exceptional attention to detail with critical and logical thinking abilities. 3. Team Collaboration: Demonstrate the ability to work both independently and collaboratively as a team member. 4. Deadline Management: Exhibit strong organizational skills with the ability to meet deadlines consistently. 5. Technical Skills: Proficiency in Microsoft Office applications, particularly Excel. Experience working with databases or constituent relationship management systems preferred; Raiser’s Edge NXT fundraising database experience is strongly preferred. 6. Communication Skills: Strong written and verbal communication skills with the ability to work effectively across departments. 7. Ability to handle confidential donor and constituent information with discretion and professionalism. 8. Ability to maintain accuracy and effici