Administrative Assistant II, Financial Aid Services (NLV) at College of Southern Nevada in CSN

Job description

The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application: Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Required attachments are listed below on the posting. Your application will not be considered without the required attachments. Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at hr.recruitment@csn.edu or call (702) 651-5800 to be directed to the appropriate Recruiter. Job Description Based on the volume of applications received, this recruitment may close at any time. Applicants are encouraged to apply as soon as possible. This position provides essential administrative support to the Financial Aid Department located at North Las Vegas (NLV) campus. However, CSN is a multi-campus environment, and this position may be required to occasionally work at Henderson or West Charleston campuses, as needed. CORE RESPONSIBILITIES: Under general supervision, responsibilities may include, but are not limited to, the following: Engaging with the community to provide financial aid and general college information to prospective and returning students and/or parents regarding the financial aid process, including assisting with outreach events. Working with supervisors in complex situations regarding students/parents to create lasting relationships. Reviewing documents to ensure they are complete/accurate and data entry documenting receipt. Follow up by phone and/or e-mail with students/parents if any documents are not legible for scanning. Scan documents and ensure copy scanned is clear and legible before filing them into student's record for further processing. Participate in meetings and training sessions. Complete other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES (KSAs): ​ Rigorously protect student and family’s personal identification and data and adhere to sound safety/security practices. Committed to fostering an environment that’s welcoming, inclusive, and respectful and working in a team environment. REQUIRED QUALIFICATIONS: Graduation from high school or equivalent education and two (2) years of clerical and administrative support experience which included experience in one or more of the following areas: maintaining records, answering telephones, and reviewing forms, documents and other written materials; OR one (1) year of experience as an Administrative Assistant I in Nevada State service; OR an equivalent combination of education and experience. WORK SCHEDULE AND EXPECTATIONS: Monday - Friday, 8:00 AM to 5:00 PM (PT). SALARY: Grade 25, Step 1: $42,636.96 *This position is contingent upon ongoing and available funding. Per Nevada Administrative Code (NAC 284.170), salaries for initial appointments for classified positions typically begin at Step 1. The College of Southern Nevada offers a generous benefit package, including an excellent PERS retirement plan (a defined benefit plan), vacation & sick leave benefits, 11 paid holidays, educational benefits, and health insurance plans that can be added with flexible spending accounts or health savings accounts. Supplemental options (long-term care, short-term disability, and legal). Tuition discounts at the Nevada System of Higher Education (NSHE) institutions. As well as tuition discounts for spouses, domestic partners, and dependents. Perks encompass on-campus employee discounts, professional and personal development opportunities, and statewide em