Administrative Assistant (Full Time) at Pyramid Healthcare in East Stroudsburg, PA

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Summary: The Administrative Assistant provides administrative, clerical, and operational support to ensure the efficient day-to-day operation of the facility. This position manages front office activities, supports client services, coordinates administrative processes, maintains office organization and supplies, and serves as a primary point of contact for visitors, clients, staff, and external partners while promoting excellent customer service and operational efficiency. Pay: $15 - $16/hr Shift: Monday - Friday 7:00am - 3:00pm Essential Duties and Responsibilities : Manage the daily operations of the facility front office. Welcome, greet, and assist clients, visitors, vendors, and staff entering the facility. Coordinate and oversee appointment scheduling. Maintain medical records, including filing, transcription, record transfers, and assisting the facility with completion of medical record responsibilities. Perform general administrative duties, including answering telephones, filing, copying, faxing, typing, scanning, mailing, and preparing correspondence. Purchase office and client supplies while maintaining appropriate inventory levels. Assist with client intake processes and billing documentation. Coordinate maintenance and repair of office equipment by communicating with vendors and service providers. Maintain and reconcile petty cash in accordance with company policy. Maintain the appearance, cleanliness, and organization of the office and reception areas. Must exercise discretion and maintain confidentiality with regard to all company information Completion of all required trainings as designated by the company and accreditation/licensing entities. Other duties as assigned. Required Qualifications Education, Licensure, & Experience High School Diploma required. Bachelor's degree preferred. Experience in administrative functions preferred. Experience within the behavioral healthcare field preferred. Job Knowledge, Skills, and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent verbal, written, and interpersonal communication skills. Proficiency with Microsoft Office applications. Ability to learn and effectively utilize electronic health record systems and other software applications. Ability to effectively manage crisis situations or potential risk situations and respond appropriately. Working knowledge of applicable federal, state, accreditation, and regulatory compliance standards. Strong customer service skills with the ability to interact professionally with clients, visitors, staff, and external partners. Strong organizational and time management skills with the ability to prioritize multiple responsibilities. Ability to maintain confidentiality and exercise sound judgment. Ability to work independently while contributing positively to a collaborative team environment. Strong attention to detail and commitment to accuracy. Physical Demands While performing the duties of this job, the employee is frequently required to talk or hear. The employee is regularly required to sit, stand, use hands to operat