Administrative Assistant at Georgetown University in Main Campus

Job description

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world. Requirements Job Overview The Administrative Assistant position in the Academic Resource Center (ARC) will serve as the first point of contact for the office, greeting all walk-in traffic, managing administrative processes, and providing customer service for a variety of functional areas. The purpose of this role is to support the ARC’s mission of providing and administering student disability accommodations, including direct assistance with the ARC’s test proctoring service. The Administrative Assistant provides a full range of administrative support to the Academic Resource Center. This position staffs the front desk of the physical office and manages a number of processes and procedures that require direct interaction with students, faculty, staff, and community members on a regular basis. This person performs general administrative duties, which supports the staff and student programs with the Center. Additional responsibilities include: management of various forms of office data, assisting with staff appointment scheduling and calendar maintenance, assisting with monitoring and ordering office supplies, creating reports, regular assistance with the ARC’s in-house test proctoring operation. Work Interactions The Academic Resource Center is a fast-paced, high-energy environment. Student contact is extensive and substantial. Staff members work collaboratively within the office and with many other university-wide constituent groups. Staff members are expected to exercise a high degree of responsibility and independent judgment and occasionally work irregular or extended hours. This position is highly administrative and requires a person with strong attention to detail, the ability to prioritize tasks and multi-task, the ability to be flexible and proactive, and a genuine interest in working with students and colleagues across the university, while being responsive to working across differences. The position also calls for a high degree of professionalism and confidentiality. The Administrative Officer of the Academic Resource Center will supervise this position. The Administrative Assistant provides administrative support for seven ARC staff members within the office suite. Work Mode Designation This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation . Requirements and Qualifications Minimum Qualifications: Bachelor’s degree 1-3 years of experience as an office manager or administrative assistant Excellent organizational skills, combined with strong communication and writing skills Ability to prioritize work with a strong attention to detail Demonstrated flexibility in a dynamic work environment Familiarity with Google and Microsoft Office suites, including Microsoft Word and Microsoft Excel Excellent interpersonal skills High level of professional and polished communication Ability to perform light to moderate physical activity and to provide physical support on site to student programs on an occasional basis. Preferred Experience: Experience in a diverse, high intensi